Short Courses

Service Designers aim to create seamless and efficient service experiences. They holistically look at multichannel customer interactions with your brand. This also involves organising behind-the-scenes resources that enable your service to be delivered – your employees, processes and systems.

This intensive, 100% online Service Design: Elevate course from Academy Xi prepares students to understand, refine and create services, and deliver a thoughtful brand experience. You’ll learn how to use essential service design methods, tools and techniques to create a new service experience, or improve an existing one. You’ll also learn how to conduct industry research; create customer journeys, experience maps and service blueprints; and develop effective and powerful pitches and presentations.

Each week focuses on new techniques and tools that can be applied in existing positions or used to begin a new career. You will complete a portfolio project, gain real-world experience and emerge ready to apply service design principles across a range of industries and disciplines.

This Service Design: Elevate course is ideal for professionals including but not limited to:

• Anyone working in a service-oriented role like customer service, financial services, public service, etc. who wants to make better use of their organisation’s resources and improve service delivery
• Professionals working in adjacent disciplines like UX, CX or Business Design and looking to expand their skill set and boost career prospects
• Entrepreneurs and small business owners who want to set their business apart by offering exceptional service delivery
• Anyone who wants to learn practical Service Design skills that they can apply right away

This Product Management: Elevate course from Academy Xi helps students develop the strategic mindset needed for successful physical and digital product management.

Complement your existing professional expertise and boost your career with in-demand skills in Product Management.

Product Managers are amongst the highest paid roles in the tech industry. Integral to an organisation’s success, the demand for skilled Product Managers is exponential, with thousands of roles available in any given month.

This online course will equip you with the latest frameworks and techniques so you can be a strong all-rounder, able to understand users and market, define and articulate a product vision, simplify and prioritise the design phase, execute and optimise the launch and its results.

Studying part-time for 10 weeks, you’ll learn the analytical skills, optimisation techniques and data analysis testing that helps you to know and understand customers better. You’ll discover how to drive the vision for products, increase revenue, and lead and negotiate strategic discussions.

By the time you’ve completed the course, you’ll have a thorough understanding of product management, including how to launch, test and build a successful and financially viable product and accompanying business model.

This course is ideal for:

• Anyone looking to enrich their career in a mentor-led course, with convenient live video sessions, held after working hours
• Anyone looking for a practical course where they can develop a project/portfolio, delivered to scheduled deadlines and in line with industry-standards

Did you know that every 10 minutes a cybercrime is reported in Australia? Want to do your part to help combat the crime? Launch your career as a Certified Cybersecurity Professional with this 100% online course from Lumify Learn.

The course is made up of three certifications, these include; the CompTIA A+ which is the preferred qualifying credential for technical support and IT operational roles; CompTIA Network+ which helps develop a career in IT infrastructure covering troubleshooting, configuring, and managing networks; and the CompTIA Security+ which is a global certification that validates the baseline skills one needs to perform core security functions and pursue an IT security career.

This course has been put together by Lumify Learn in consultation with industry partners to build key skills and knowledge to ensure you’re successful in cybersecurity frontline roles. Study online at your own pace and have access to an abundance of course content that has been developed with the latest content, certifications and simulation software to prepare you for your career.

Launch your career in cybersecurity, by learning the foundational skills required to understand networking, as a base to start to explore the security measures required to protect them; key threats and vulnerabilities which organisations face on a daily basis and how to protect these and prepare in case of a cyber attack; and how to implement a sound network architecture to provide the best possible defence against cyber attacks.

Study with Lumify Learn and trust that you’ll build the right skills that are valued in the industry. Enquire today!

Growth can sometimes mean change, so what’s the best way to manage a business through change?  With this Change Management short course from Australian Institute of Management (AIM) Education and Training you will discover a variety of tools to help you analyse, scope, plan and implement change programs for your business.

Learn how to apply a people perspective to decision-making and become an inspirational and authoritative leader with this People Leadership short course from Australian Institute of Management (AIM) Education and Training. If you live and breathe the organisation’s vision and values, you’ll inspire employees to deliver results.

This course is specifically designed to help you gain an understanding of complex organisational dynamics and teach you how to build strong and productive relationships. Attendees will both learn the theoretical leadership techniques as well as getting an opportunity to put them into practice straight away. On completion of the course you should have the skills and knowledge needed to succeed in people leadership roles across any sector.

This is an intensive two-day course that can be taken at one of AIM’s campuses in Sydney, Melbourne, Brisbane, Adelaide or Canberra, or through an online virtual workshop.

If you are involved in project planning or management at work and would like to gain knowledge that will allow you to optimise your performance and value to your organisation, then this Applied Project Management Online short course from Australian Institute of Management (AIM) Education and Training could be ideal for you.

All projects rely on precise and effective teamwork for their success, yet each also has its unique set of managerial challenges. Providing an exploration of all aspects of the project management life cycle, from initiation and planning through to execution and closure, you’ll learn how to manage for successful project outcomes with this Applied Project Management course.

It will teach you to actively manage a project’s scope by pinpointing goals, limitations, and expected outcomes, while also implementing and evaluating the effectiveness of the project timeline, adhering to management practices and policies. You’ll learn how to oversee project spending, identify necessary procurements, and assist in the selection of suppliers. Also you’ll learn to effectively address stakeholder demands through robust engagement strategies, and strategise for, oversee, and reassess any risks associated with the project. This ensures timely and relevant participation from key individuals, organisations, and groups, maintaining a comprehensive and controlled project environment.

The course is conducted 100% online to allow you to study when it suits you and consists of seven highly relevant modules that your own pace for up to six months.

If you’re currently in a role that involves some degree of project management, or are looking to move into a project management role, then this Project Management Fundamentals short course from Australian Institute of Management (AIM) Education and Training could be ideal for you.

In this course, you’ll learn all the essentials and gain practical insights into the end-to-end project lifecycle, from implementing the project to project planning, budgeting, scheduling, selecting a team and how best to manage the project to completion.You will get an overview of all the essentials tools and techniques that will help you set up and manage projects effectively and efficiently regardless of the nature of the project. At the end of the course you’ll have all the skills and confidence you need to tackle the day to day challenges of managing projects of any size.

This is an intensive two day course that can be taken at one of AIM’s campuses in Sydney, Melbourne, Brisbane, Adelaide or Canberra, or through an online virtual workshop.

Managers and leaders who have an understanding of their organisation’s financial position feel more confident in their business decision-making. This Finance for Non-Finance Managers short course from Australian Institute of Management (AIM) Education and Training introduces all aspects of financial management, from planning through to budget review and reporting on financial outcomes.

This concise course serves as a practical guide, imparting essential skills for analysing financial data and fostering a comprehensive understanding of financial performance. Participants will gain the knowledge necessary to make well-informed fiscal decisions by exploring all facets of financial management, spanning from planning to budget review and reporting on financial outcomes. From financial statements and standards, to implementing and monitoring budgets and managing cash-flow, you will cover over 30 well-structured topics that will enable you to tackle your business finances with confidence.

This is a high-intensity two-day course that can be taken at one of our campuses in Sydney, Melbourne, Brisbane, Adelaide or Canberra, or can be taken online through a virtual workshop.

If you have a knack for visual expression and are looking to get into UX and UI design, or are already a designer looking to boost your existing professional expertise with in-demand skills in User Experience Design (UX), User Interface Design (UI), Design Thinking and Human-Centred processes, then this UX UI Design: Elevate course form Academy Xi could be ideal for you.

The demand for UX UI Designers is booming across all industries, with an expected market growth of 18.9 % by 2024, and this is an ideal opportunity to get into the industry. This online course will equip you with a solid toolkit of UX Design frameworks, and introduce you to UI Design concepts, so you can craft useful, usable, and slick digital products.

This course is ideal for:

• Anyone looking for a mentor-led course with in-depth coverage of UX Design and an introduction to UI Design
• Anyone looking for a practical online course where they can develop a project/portfolio to scheduled deadlines and in line with industry-standards
• Students who want the convenience and flexibility of online learning delivery, with the benefits of regular support in live video sessions

This course is delivered 100% online with full support from Academy Xi’s training staff, and is completely self paced – you will need to invest 60-80 hours over a six month period.

You will also get access to an exclusive Digital Skills Masterclass webinar program to learn critical digital skills from industry experts, grow your network and get advice from graduates now working in the field.

Take your first step towards an exciting career in an accelerating global industry with this online Certified Data Science Professional course from Lumify Learn.

Designed for students with an interest but no prior experience in data science, this course is specifically designed to fast-track students to a new professional career. In this course, you’ll build the core skills, knowledge and connections required to succeed in the rapidly growing global field of data science.

With a particular focus on supporting students to be work-ready, this course offers valuable connections with future employers, and the tools you’ll use in your real-world work. You’ll gain four industry-recognised Microsoft Azure certifications, be supported and guided by expert mentors, and have access to cutting-edge resources and techniques. At the end of your course Lumify Learn’s unique Industry Partner Program connects you directly with the businesses looking to recruit frontline professionals at the end of your course.

Entirely online and self-paced delivery means you can complete this course at the pace that suits you. You could gain a globally recognised qualification in as little as three months, or complete this course at your pace within one year.