Practice Management Courses

The 11293NAT Diploma of Leadership in Healthcare Practice, offered by UNE Partnerships, is a contemporary qualification tailored specifically for practice managers. This course is built on over 30 years of collaboration between UNE Partnerships and the Australian Association of Practice Management (AAPM), focusing on essential areas such as continuous improvement, customer service, and patient-centred care. Participants will gain the skills necessary to lead successful and sustainable medical practices in a dynamic healthcare environment, equipping them to navigate the challenges faced by healthcare leaders today.

This updated diploma includes new units that address critical topics like recruitment and onboarding, fostering a customer-centric culture, and managing change effectively. By completing this qualification, students will develop a comprehensive understanding of leadership strategies, risk management, and performance improvement, all of which are vital for driving success in healthcare settings. Graduates will be well-prepared for roles such as Business Manager, General Manager, or Practice Manager, and will have the opportunity to articulate into higher awards through the University of New England.

With a flexible online delivery format, students can study at their own pace while receiving support from expert trainers. This qualification is nationally recognised, ensuring that graduates are equipped with the skills and knowledge needed to excel in their careers. Enquire to learn more.

Please note: This is a fee-for-service program.

This course will teach you how to maintain patient and financial records, manage information and resources and contribute to innovation in the workplace. The Certificate III in Health Administration (HLT37315) from Foundation Education equips you with knowledge of medical terminology and allows you to develop an understanding of how to implement infection control policies and work health and safety processes.

Upon graduating with the Certificate III in Health Administration (HLT37315), you will be able to provide administrative support in a range of health service settings, including medical practices, hospitals and community health clinics.  With this nationally recognised training qualification you can apply for work as a Medical Receptionist, Administrative Assistant or Office Junior, allowing you to take on a variety of administrative duties that contribute to the efficient running of a healthcare facility.

If your goal is to progress to higher level skills or management, this certificate course will provide a solid foundation upon which to progress into a Certificate IV in Health Administration or Diploma of Practice Management.

Please note: This is a fee-for-service program, it is not government funded.

The Double Diploma of Practice Management (HLT57715) and Business (Records and Information Management) (BSB50120) from College for Adult Learning has been designed for those working in healthcare who want to increase their skills in both practice management operations and records management to successfully move into leadership roles within a healthcare practice or move into health information management.

You’ll gain the essential skills you need to successfully manage a healthcare practice in a variety of sectors, including medical, dental, chiropractic, rehabilitation and aged care, while also developing records management skills. including overseeing health billing and information systems, to propel you into health information management (HIM) roles.

 You’ll also learn how to manage WHS and compliance to ensure practice is meeting all legislative requirements.

The nationally accredited HLT47321 Certificate IV in Health Administration  teaches you how to understand and apply medical terminology, lead effective workplace relationships, communicate effectively with clients and work in a culturally diverse environment.

With a HLT47321 Certificate IV in Health Administration you’ll be able to perform a range of administrative functions in health services, both autonomously and as a senior member of staff in an administrative team. You may find yourself working in medical institutions, such as clinics, hospitals, community health centres and private practices. Once you’ve attained this online health care qualification, you can also choose to continue your studies and expand your career opportunities with a Diploma of Practice Management.

Complete this course online, at your own pace, with flexibility that could see you complete your qualification in 12 months or less.

You’ll be required to complete practical tasks under the direction of a qualified supervisor as indicated in the assessment requirements of each unit of competency. This includes the completion of task documents and templates, which you must complete with observation tasks. This assessment must be completed in a pre-approved health administration workplace under the direct supervision of a suitably qualified, pre-approved workplace supervisor or supervisors.

Are you the sort of person who can manage multiple responsibilities and lead a team to success? Do you want to work in a management capacity within the healthcare environment? If so, the Diploma of Practice Management (HLT57715) from the College for Adult Learning could be your ticket to the next stage of your career.

Throughout this course, you’ll learn what it takes to lead a medical practice to succeed in the new, exciting and stimulating world of modern healthcare. Moving beyond the outdated notion that practice management is just about admin and accounts, you’ll develop skills and confidence in a wide range of areas, including strategic planning, leadership, budgeting, administration, account management and policy creation/implementation.

You’ll study at your own pace, completing this fully online course in just 12 months of full-time study (or 16–18 months part-time). And once you graduate, you’ll be ready to lead your workplace to success as a fully qualified practice manager. The next phase of your life and career starts now!