Community Services

Diploma of Community Services

CHC52021

Career Outcomes

Assistant Community Services Worker

Case Manager

Coordinator

Family Support Worker

Program Manager

Project Manager

View All

Study Mode

Online

Awarded by

Skills Generation

Qualification

Diploma

Course Fee

Price may vary

Duration

13 months - 2 years

Start Date

Start Anytime

Payment Option

Payment plan

QLD Higher Level Skills Funding

Upfront payment

VET Student Loans (VSL)

On this page:

In a nutshell

What you'll need to get it

Subject breakdown

Why Skills Generation ?

Where will this course take you?

Career outcomes

Let's talk price

This course meets the Nationally Recognised Training standards. It is listed on the Australian government's National Register for Vocational Education and Training (VET). Studying this course leads to a qualification that's recognised throughout Australia, and lets employers know that you have the right skills for the job.

In a Nutshell

The CHC52021 Diploma of Community Services offered by Skills Generation is designed for individuals seeking to advance their careers in the community services sector. This qualification equips learners with the essential skills and knowledge required to manage and coordinate person-centred services for individuals, groups, and communities. Participants will develop expertise in areas such as case management, crisis response, and the supervision of community service workers, preparing them for leadership roles within the industry.

Throughout the course, students will engage in a comprehensive curriculum that includes both core and elective units, covering topics such as legal and ethical compliance, working with diverse populations, and facilitating service programs. The program not only focuses on theoretical knowledge but also emphasizes practical experience, requiring a minimum of 200 hours of work placement in a relevant community services environment. This hands-on approach ensures that graduates are well-prepared to meet the demands of a growing sector that offers diverse career opportunities.

By completing the CHC52021 Diploma of Community Services, learners will gain a nationally accredited qualification that is recognised across the industry. This course not only opens pathways to higher-level qualifications but also enhances employability in a sector projected to experience significant growth in the coming years. Enquire to learn more.

Please note: A minimum of 200 hours mandatory work experience is required for this qualification. Work experience must be undertaken within a community services workspace. Learners who are in full-time employment in community services may be able to meet the work experience requirements through their current role. Talk to our trainer to review your
work role prior to commencing the course to see if your workplace can be used to demonstrate the required competencies and satisfy work placement hours. Learners who are not currently employed in a relevant community services organisation will need to find their own work experience placement with an organisation approved by Skills Generation.

Start Dates
Monthly intakes for students accessing a VET Student Loan. Enquire now for upcoming commencement dates.
Students receiving government funding, paying upfront or via payment plans can start at any time.

What You'll Need to Get In

There are no specific entry requirements for this qualification, however it is expected that students have access to a computer with word processing, email, Zoom/other, PDF reader capabilities and an internet connection.

Students must also have sufficient technological skills to be successful in an online learning
environment.

Learners choosing the Case Management specialisation should be working or have
worked in Community and/or Health Services.

To be eligible to access a VET Student Loan, students must demonstrate academic suitability by providing evidence of:

Australian Year 12 Certificate of Education; or
International Baccalaureate Diploma Programme (IB) diploma; or
Successful completion of an Australian Qualifications Framework Certificate IV or
higher qualification (where the language of instruction is English), or at a level in a
framework that preceded the AQF that is equivalent to level 4 or above in the AQF;
or
Display competence at Exit Level 3 in the Australian Core Skills Framework in both
reading and numeracy. Skills Generation assesses a prospective students academic
competence using the Australian Government approved assessment tool ‘Basic Key
Skills Builder’ (BKSB).

Subject Breakdown

In this CHC52021 Diploma of Community Services course, students may choose to enrol in CHC52021 Diploma of Community Services or the specialisation CHC52021 Diploma of Community Services (Case Management), and may study the following subjects:

Core Units

CHCCCS004 – Assess co-existing needs
CHCCCS007 – Develop and implement service programs
CHCCCS019 – Recognise and respond to crisis situations
CHCCSM013 – Facilitate and review case management
CHCDEV005 – Analyse impacts of sociological factors on people in community work and services
CHCDFV001 – Recognise and respond appropriately to domestic and family violence
CHCDIV001 – Work with diverse people
CHCDIV002 – Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCLEG003 – Manage legal and ethical compliance
CHCMGT005 – Facilitate workplace debriefing and support processes
CHCPRP003 – Reflect on and improve own professional practice
HLTWHS003 – Maintain work health and safety

Elective Units – no specialisation

CHCCCS009 – Facilitate responsible behaviour
CHCGRP002 – Plan and conduct group activities
CHCCSM009 – Facilitate goal-directed planning
CHCMHS001 – Work with people with mental health issues
CHCMHS007 – Work effectively in trauma informed care
CHCPRP001 – Develop and maintain networks and collaborative partnerships
CHCCCS016 – Respond to client needs
CHCPRT025 – Identify and report children and young people at risk

Elective Units – Case Management Specialisation

CHCCSM012 – Coordinate complex case requirements
CHCCSM014 – Provide case management supervision
CHCCSM009 – Facilitate goal-directed planning
CHCCSM010 – Implement case management practice
CHCMHS007 – Work effectively in trauma informed care
CHCPRP001 – Develop and maintain networks and collaborative partnerships
CHCCCS016 – Respond to client needs
CHCPRT025 – Identify and report children and young people at risk

200 hours of work placement is also required.

Why Skills Generation ?

Skills Generation Pty Ltd is a leading Registered Training Organisation that has been delivering high-quality training and assessment services across Australia since 2014.

Their mission is to provide world-class education and training that supports students’ success, supports innovation and entrepreneurship, and upskills students for lifelong learning. Training is designed to meet current labor market demands, enhancing employment opportunities for graduates while building workforce capability and capacity across industries.

Skills Generation offer a diverse range of courses offered either as government-funded or on a fee-for-service basis, ranging from Certificate II through to Graduate Diploma level courses. Face-to-face, online and blended delivery options offer the flexibility to accommodate students’ varying needs.

Where will this course take you?

Upon successful completion of this course you will receive a CHC52021 Diploma of Community Services from Skills Generation.

This diploma equips students with the essential skills and knowledge required to excel in the community services sector, particularly in management and coordination roles. Graduates will be well-prepared to take on positions such as Case Manager, Program Manager, or Community Development Officer, contributing to the growth of an industry projected to add up to 30,000 jobs in the next five years. The course fosters strong communication, problem-solving, and leadership abilities, enhancing career progression opportunities.

Additionally, this qualification is nationally recognised and provides a pathway to further studies, including higher-level qualifications in Community Services. Graduates may also gain access to membership with professional associations, which can further enhance their career prospects and professional development within the sector.

Career Outcomes

Let's talk price

Payment plan

This course offers payment plan options to help you manage costs while you study. Enquire now for more details!

QLD Higher Level Skills Funding

Eligible Queenslanders can benefit from subsidised course fees through the Certificate 3 Guarantee. Enquire now to see if you qualify!

Government-funding is available for eligible Queensland students. Students must pay a co-
contribution towards the cost of the course, which is a maximum of $300.

Total cost of this course is $5,999 for students paying Skills Generation directly. Payment
Plans with the option for weekly, fortnightly or monthly payment instalments are available.

Vet Student Loans are also available for eligible students. Vet Student Loans create a debt
that must be repaid to the Commonwealth, and includes a 20% loan fee added to the course
fee. To access a VET Student Loan, the course fee is $8,500 plus the 20% loan fee. Please
enquire for further details.

Find out if this course is right for you

Fill out the form for a free course brochure and a study consultant will be in touch directly.

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