Explore a Career as a Wardsperson

If you’ve always wanted to pursue a career in the hospital or health services sector, then enrol in this HLT33115 Certificate III in Health Services Assistance course from Phillips Institute, and take the first step towards a rewarding career in the healthcare sector. This qualification provides a pathway to work as a Patient Services Assistant (PSA) in hospitals or a range of other healthcare settings across Australia.

Upon successful completion of the course, graduates will possess the skills and knowledge required to provide high-level client care and assistance to healthcare professionals. You will gain expertise in basic medical terminology, healthy body systems, infection control, clinical cleaning practices, food safety procedures, legal and ethical requirements, and effective communication in the healthcare industry.

This course is class-based only, not as online or distance. Phillips Institute will organise your placement in a major Melbourne hospital, giving you the opportunity to put your skills into practice and gain valuable real-world experience.

Phillips Institute also offer a dual qualification pathway with the CHC33015 Certificate II in Individual Support or other healthcare qualification, which increases your employment opportunities. Enquire to find out more.

This HLT33115 Certificate III in Health Services Assistance is covered by the Victorian Government’s Skills First funding program and eligible students can have 100% of their tuition fees covered. Please enquire now to see if you qualify for this government funding.

What is a Wardsperson?

The role of a Wardsperson is integral to the smooth operation of healthcare facilities, providing essential support to both patients and medical staff. Wardspersons are responsible for maintaining a clean, safe, and welcoming environment within hospital wards, ensuring that patients receive the best possible care. This career is not only rewarding but also offers a unique opportunity to make a positive impact on the lives of others during their time of need.

In their daily tasks, Wardspersons engage in a variety of responsibilities that contribute to the overall functionality of the healthcare setting. They assist with the transportation of patients, ensuring they are moved safely and comfortably to different areas within the hospital. Additionally, they play a crucial role in maintaining cleanliness by regularly cleaning and sanitising patient areas, equipment, and common spaces. This attention to hygiene is vital in preventing infections and promoting a healthy environment for everyone.

Wardspersons also support nursing and medical staff by helping with the setup of medical equipment and ensuring that supplies are readily available. Their proactive approach to maintaining order and efficiency in the ward allows healthcare professionals to focus on providing high-quality care. Furthermore, they often serve as a friendly face for patients and their families, offering reassurance and assistance when needed, which can significantly enhance the patient experience.

Overall, a career as a Wardsperson is both fulfilling and essential within the healthcare system. It offers individuals the chance to contribute to a compassionate and supportive environment while developing valuable skills in teamwork, communication, and patient care. For those looking to embark on a meaningful career path, becoming a Wardsperson presents an opportunity to make a difference in the lives of others every day.

Career snapshots For Wardspersons

The role of a wardsperson is vital in the healthcare sector, providing essential support to medical staff and ensuring the smooth operation of healthcare facilities. This career is particularly suited for individuals who are compassionate, organised, and enjoy working in a team-oriented environment.

Average Age: Approximately 35 years old
Gender Distribution: Predominantly female, with around 70% of the workforce identifying as women
Hours per Week: Typically 38 hours, with shifts that may include evenings, weekends, and public holidays
Average Pay: Approximately AUD 55,000 per year
Unemployment Rate: Low, around 3% for this occupation
Employment Numbers: Approximately 25,000 wardspersons currently employed in Australia
Projected Growth: Expected growth of 10% over the next five years, driven by an increasing demand for healthcare services

As the healthcare industry continues to expand, the role of wardspersons is becoming increasingly important. This career offers a stable employment outlook and the opportunity to make a meaningful impact in the lives of patients and their families.

What will I do?

A wardsperson plays a vital role in the healthcare environment, ensuring that hospital wards operate smoothly and efficiently. They are responsible for maintaining cleanliness, assisting with patient care, and supporting nursing staff in various tasks. This position requires a compassionate approach, attention to detail, and the ability to work collaboratively within a team. Each day presents new challenges and opportunities to make a positive impact on patient experiences and overall ward functionality.

Cleaning and Sanitising – Ensuring that all areas of the ward are clean and hygienic to promote patient safety and comfort.
Patient Assistance – Helping patients with mobility, personal hygiene, and other daily activities as needed.
Stock Management – Monitoring and replenishing supplies, such as linens, medical equipment, and personal care items.
Transporting Patients – Safely moving patients to and from different areas of the hospital, including diagnostic tests and treatments.
Supporting Nursing Staff – Assisting nurses with various tasks, including preparing equipment and maintaining patient records.
Maintaining Equipment – Ensuring that all ward equipment is in good working order and reporting any issues to the appropriate personnel.
Adhering to Safety Protocols – Following health and safety guidelines to ensure a safe environment for patients, staff, and visitors.
Communication – Effectively communicating with patients, families, and healthcare team members to provide updates and support.

What skills do I need?

A career as a wardsperson requires a unique blend of skills that are essential for maintaining a safe and clean environment within healthcare facilities. Key skills include strong communication abilities, as wardspersons often interact with patients, medical staff, and visitors. Attention to detail is crucial, ensuring that all areas are kept tidy and that equipment is properly maintained. Additionally, physical stamina is important, as the role involves a significant amount of walking, lifting, and moving items throughout the facility.

Moreover, a wardsperson should possess problem-solving skills to address any issues that may arise during their shift, such as managing waste disposal or responding to urgent cleaning needs. Time management is also vital, as wardspersons must prioritise tasks effectively to support the smooth operation of the ward. Overall, these skills contribute to a positive patient experience and a well-functioning healthcare environment.

Skills/attributes

Strong communication skills
Empathy and compassion
Attention to detail
Ability to work in a team
Time management skills
Problem-solving abilities
Physical stamina and fitness
Basic knowledge of health and safety regulations
Adaptability to changing environments
Customer service orientation

How to Become a Wardsperson: Australian Careers in Health

What is a Wardsperson?

Career snapshots For Wardspersons

What will I do?

What skills do I need?

Skills/attributes

Resources

Career Outcomes