How to Become a Records Assistant: Australian Careers in Administration

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BSB30120

Certificate III in Business (Business Administration)

Turn your organisational skills into an exciting professional career with this online BSB30120 Certificate III in Business (Business Administration) qualification from Foundation Education.

Designed for students with no prior experience, this nationally recognised qualification will help you build the foundation skills required to take your first step towards a career in business. This course will teach you how to manage payroll processes and financial records; maintain business resources; organise schedules and arrange meetings; create documents and presentations; and support yourself and other colleagues in the workplace.

This course is delivered entirely online and is flexible to suit your lifestyle. Students have up to 12 months to complete this course, and Foundation Education’s on-hand student support team will help make studying easy.

If you’re looking to start working in a professional business role, this course will help you take your first step.

Please note: This is a fee-for-service program.

Online

Administrative Assistant, Administrative Officer, Customer Support Officer, Office Assistant, Receptionist, Records Assistant

Price may vary

Up to 12 months part-time

BSB30120

Certificate III in Business (Records & Information Management)

If you’ve always seen yourself as a good organiser and problem solver, and would like to pursue a career in business administration, then this BSB30120 Certificate III in Business (Records & Information Management) qualification from Open Colleges could be an ideal first step to take.

This course is specifically designed to cater to individuals who lack prior experience but aspire to kick-start their career in records and information management. By enrolling in this course, participants will acquire fundamental skills essential for effectively utilising knowledge management systems, managing records, retrieving information, and honing critical thinking skills. Additionally, this course will also focus on improving workplace communication skills, which are crucial for success in any business sector or branch. This course is delivered 100% online, allowing you to balance study with your lifestyle.

PLEASE NOTE – Open Colleges is a privately-run RTO, not government-run like a TAFE, so they cannot offer government funding. Please check eligibility requirements before beginning an enrolment with Open Colleges.

Online

Administration Supervisor, Administrative Assistant, Business Administrator, Office Administrator, Project Administrator, reContract Administrator, Records Assistant, Records Manager, Records Officer

Price may vary

12 months self-paced

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What is a Records Assistant?

What will I do?

What skills do I need?

Resources

What is a Records Assistant?

The role of a Records Assistant is both vital and rewarding, serving as the backbone of efficient information management within various organisations. These professionals are responsible for maintaining and organising records, ensuring that important documents are easily accessible and securely stored. Their work supports the smooth operation of businesses, government agencies, and healthcare facilities, making them indispensable in today’s data-driven world.

Records Assistants engage in a variety of tasks that contribute to effective record-keeping. They meticulously file documents, update databases, and manage both physical and digital records. This role often involves collaborating with other departments to retrieve information, ensuring compliance with data protection regulations, and assisting in the implementation of record management systems. Their attention to detail and organisational skills are crucial in maintaining the integrity and confidentiality of sensitive information.

In addition to their core responsibilities, Records Assistants often play a key role in training new staff on record-keeping procedures and best practices. They may also participate in audits and reviews to assess the efficiency of current systems, suggesting improvements where necessary. This proactive approach not only enhances their own skills but also contributes to the overall effectiveness of the organisation’s information management strategy.

Overall, a career as a Records Assistant offers a fulfilling opportunity for individuals who enjoy working with data and have a passion for organisation. With the increasing importance of information management across all sectors, this role is poised for growth, providing a stable and rewarding career path for those looking to make a meaningful impact in their workplace.

Career snapshots For Records Assistants

The role of a Records Assistant is essential in various sectors, particularly in administration and healthcare. This position involves managing and organising records, ensuring that information is accurately maintained and easily accessible. Records Assistants play a crucial role in supporting the operational efficiency of their organisations.

Average Age: Typically, Records Assistants are in their late 20s to early 30s.
Gender Breakdown: Approximately 87.5% female and 12.5% male.
Hours per Week: Most Records Assistants work around 38 hours per week.
Average Salary: The average salary for a Records Assistant is approximately AU$55,000 per year, with a range from AU$45,000 to AU$65,000.
Unemployment Rate: The unemployment rate for this role is relatively low, reflecting a stable demand for skilled professionals.
Employment Numbers: There are around 20,000 individuals employed as Records Assistants across Australia.
Projected Growth: The job market for Records Assistants is expected to grow steadily, with an increase in demand for administrative support roles in various industries.

As organisations continue to prioritise efficient record management, pursuing a career as a Records Assistant can be a rewarding choice for those interested in administrative roles.

What will I do?

A Records Assistant plays a crucial role in managing and maintaining an organisation’s records and information systems. This position involves a variety of tasks that ensure the efficient handling of documents, data entry, and compliance with regulatory requirements. Records Assistants are essential in supporting the administrative functions of their workplace, contributing to the overall organisation and accessibility of information.

Data Entry – Accurately inputting and updating records in databases and information management systems.
Document Management – Organising, categorising, and maintaining physical and electronic records to ensure easy retrieval.
Record Retrieval – Locating and providing requested documents or information to staff or external parties as needed.
Compliance Monitoring – Ensuring that records management practices adhere to relevant laws and regulations.
File Maintenance – Regularly reviewing and purging outdated or unnecessary records in accordance with retention policies.
Assisting with Audits – Supporting internal and external audits by providing necessary documentation and information.
Responding to Inquiries – Addressing questions from staff or clients regarding records and information management.
Training Support – Assisting in training new staff on records management procedures and systems.
Reporting – Generating reports on records management activities and statistics for management review.
Collaboration – Working with other departments to ensure effective communication and coordination regarding records management needs.

What skills do I need?

A career as a Records Assistant requires a diverse set of skills that are essential for managing and maintaining accurate records within an organisation. Attention to detail is paramount, as the role involves handling sensitive information and ensuring that all records are correctly filed and easily retrievable. Proficiency in data entry and familiarity with record management software are also crucial, as these tools facilitate the efficient organisation of documents. Additionally, strong communication skills are necessary for collaborating with team members and responding to inquiries regarding records.

Moreover, a Records Assistant should possess problem-solving abilities to address any discrepancies or issues that may arise in the record-keeping process. Time management skills are equally important, as the role often involves juggling multiple tasks and deadlines. A commitment to confidentiality and ethical handling of information is vital, given the nature of the data involved. Overall, a combination of technical skills, organisational abilities, and a strong ethical framework will empower individuals to thrive in this essential administrative role.

Skills/attributes

Attention to Detail
Organisational Skills
Data Entry Proficiency
Filing and Record Keeping
Knowledge of Records Management Systems
Strong Communication Skills
Problem-Solving Abilities
Time Management Skills
Ability to Work Independently and as Part of a Team
Familiarity with Microsoft Office Suite
Confidentiality and Integrity
Adaptability to New Technologies
Customer Service Orientation
Basic Understanding of Legal and Compliance Issues

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How to Become a Records Assistant: Australian Careers in Administration

What is a Records Assistant?

Career snapshots For Records Assistants

What will I do?

What skills do I need?

Skills/attributes

Resources

Career Outcomes