How to Become a Practice Manager: Australian Careers in Professional Development

6 Courses

Displaying 6 of 6 courses

Filters

Clear all

Location

Industry

Study Mode

Payment Option

Qualification

Course Provider

HLT57715

Diploma of Practice Management

The Diploma of Practice Management (HLT57715) from Foundation Education, will equip you with the leadership and management skills you need to advance your career or change career within the medical sector. You will learn how to guide staff and achieve business goals, manage risk, implement infection control policies and most importantly, deliver a high level of service to patients.

Once attained, the Diploma of Practice Management will equip you with the skills and knowledge you require to contribute to a business’s strategic direction and ensure daily operations run smoothly. This health qualification will enable you to work as a Practice Manager or Health Administration Manager, in which you ensure quality patient care by managing all administrative processes in different healthcare facilities.

As a Practice Manager, you will be responsible for organising and controlling the functions and resources of professional practices, such as administrative systems and practice personnel, as well as managing the promotion and operations of small to medium-sized health practices. This includes managing patient records and accounts, ensuring work health and safety compliance and coordinating personal activities such as hiring, performance management and job training.

Please note: This is a fee-for-service program, it is not government funded.

Online

Dental Practice Manager, Health Facilities Manager, Practice Manager, Practice Owner

Price may vary

Self-paced; complete within 12 months

HLT57715

Diploma of Practice Management

Are you the sort of person who can manage multiple responsibilities and lead a team to success? Do you want to work in a management capacity within the healthcare environment? If so, the Diploma of Practice Management (HLT57715) from the College for Adult Learning could be your ticket to the next stage of your career.

Throughout this course, you’ll learn what it takes to lead a medical practice to succeed in the new, exciting and stimulating world of modern healthcare. Moving beyond the outdated notion that practice management is just about admin and accounts, you’ll develop skills and confidence in a wide range of areas, including strategic planning, leadership, budgeting, administration, account management and policy creation/implementation.

You’ll study at your own pace, completing this fully online course in just 12 months of full-time study (or 16–18 months part-time). And once you graduate, you’ll be ready to lead your workplace to success as a fully qualified practice manager. The next phase of your life and career starts now!

Online

Business Manager, Medical Receptionist, Practice Manager

Price may vary

Approx. 12 months full-time. Approx. 16–18 months part-time

Master of Health Administration

Want to take the next step in your health career? Build your need expertise in business, healthcare and leadership with La Trobe’s Master of Health Administration.

Our highly ranked online course prepares you with the skills and experience you need to take on advanced roles in healthcare. When you graduate, you’ll be ready to face complex industry issues, with knowledge in business topics such as ethics, finance, research and management which apply specifically to the health sector.

Depending on your previous previous educational background, you can graduate in as little as 12 months and will have developed advanced skills in project management, process development, strategic thinking and data interpretation.

So if you want your chance to lead healthcare initiatives in an advanced role start by enquiring about the Master of Health Administration today.

Online

Executive Director, Healthcare Consultant, Healthcare Manager, Hospital Administrator, Practice Manager, Product Manager, Project Manager, Strategic Manager

Price may vary

12 - 18 months

HLT57715

BSB50420

Double Diploma of Practice Management and Diploma of Leadership & Management

This Double Diploma of Practice Management (HLT57715) and Diploma of Leadership & Management (BSB50420) is specially designed for those working in a healthcare practice who are looking to upskill and successfully move into management roles.

The course focuses on improving your leadership and management skills and will enable you to successfully manage your healthcare practice in a variety of sectors, including medical, dental, chiropractic, rehabilitation and aged care, as well as to become an effective and respected leader.

You’ll learn how to:

Gain the skills to effectively manage a healthcare practice to ensure that all processes run smoothly and efficiently
Manage Work Health and Safety and compliance requirements to ensure practice is meeting all legislative requirements
Develop skills in managing budgets and financial plans to understand the business financial position
Excel at business communication and learn to exert influence when communicating with all stakeholders

Online

Business Manager, Dental Practice Manager, Medical Secretary, Practice Manager

Price may vary

Full-time: approx. 14 months; Part-time: approx. 16-18 months

HLT57715

BSB50120

Double Diploma of Practice Management and Business (Records and Information Management)

The Double Diploma of Practice Management (HLT57715) and Business (Records and Information Management) (BSB50120) from College for Adult Learning has been designed for those working in healthcare who want to increase their skills in both practice management operations and records management to successfully move into leadership roles within a healthcare practice or move into health information management.

You’ll gain the essential skills you need to successfully manage a healthcare practice in a variety of sectors, including medical, dental, chiropractic, rehabilitation and aged care, while also developing records management skills. including overseeing health billing and information systems, to propel you into health information management (HIM) roles.

You’ll also learn how to manage WHS and compliance to ensure practice is meeting all legislative requirements.

Online, Workplace

Online

Medical Records Clerk, Medical Secretary, Practice Manager, Practice Support Coordinator

Price may vary

Approx. 17 months

11293NAT

Diploma of Leadership in Healthcare Practice

The 11293NAT Diploma of Leadership in Healthcare Practice, offered by UNE Partnerships, is a contemporary qualification tailored specifically for practice managers. This course is built on over 30 years of collaboration between UNE Partnerships and the Australian Association of Practice Management (AAPM), focusing on essential areas such as continuous improvement, customer service, and patient-centred care. Participants will gain the skills necessary to lead successful and sustainable medical practices in a dynamic healthcare environment, equipping them to navigate the challenges faced by healthcare leaders today.

This updated diploma includes new units that address critical topics like recruitment and onboarding, fostering a customer-centric culture, and managing change effectively. By completing this qualification, students will develop a comprehensive understanding of leadership strategies, risk management, and performance improvement, all of which are vital for driving success in healthcare settings. Graduates will be well-prepared for roles such as Business Manager, General Manager, or Practice Manager, and will have the opportunity to articulate into higher awards through the University of New England.

With a flexible online delivery format, students can study at their own pace while receiving support from expert trainers. This qualification is nationally recognised, ensuring that graduates are equipped with the skills and knowledge needed to excel in their careers. Enquire to learn more.

Please note: This is a fee-for-service program.

Online

Business Manager, General Manager, Operations Manager, Practice Manager

Price may vary

2 Years

On this page

What is a Practice Manager?

What will I do?

What skills do I need?

Resources

What is a Practice Manager?

The role of a Practice Manager is both dynamic and rewarding, serving as the backbone of healthcare and various professional practices. A Practice Manager is responsible for overseeing the daily operations of a practice, ensuring that everything runs smoothly and efficiently. This position is crucial in maintaining a high standard of service delivery, whether in a medical, dental, or legal setting. By managing both administrative and operational tasks, Practice Managers play a vital role in enhancing the overall patient or client experience.

In this multifaceted role, Practice Managers take on a variety of responsibilities that include managing staff, coordinating schedules, and ensuring compliance with industry regulations. They are often the point of contact for both clients and staff, addressing any concerns and facilitating communication within the team. Additionally, they handle financial aspects such as budgeting, billing, and payroll, which are essential for the sustainability of the practice. Their ability to balance these diverse tasks while maintaining a positive work environment is key to their success.

Common tasks for a Practice Manager may involve implementing new policies, training staff, and managing patient records. They also play a significant role in marketing the practice, developing strategies to attract new clients while retaining existing ones. By analysing performance metrics, Practice Managers can identify areas for improvement and implement changes that enhance operational efficiency. This proactive approach not only benefits the practice but also contributes to a more satisfying experience for clients and patients alike.

Overall, a career as a Practice Manager offers a unique opportunity to make a meaningful impact within a professional environment. With a blend of leadership, organisational skills, and a commitment to service excellence, Practice Managers are well-positioned to thrive in their roles. As the demand for skilled professionals in this field continues to grow, those considering this career can look forward to a fulfilling and impactful journey.

Career snapshots For Practice Managers

The role of a Practice Manager is vital in ensuring the smooth operation of healthcare facilities, including medical practices and clinics. This position typically involves overseeing administrative tasks, managing staff, and ensuring compliance with regulations. The career is appealing to individuals who possess strong organisational and leadership skills.

Average Age: Generally, Practice Managers are in their mid-30s to mid-50s.
Gender Distribution: The field sees a diverse representation, with a notable number of women in managerial roles.
Hours per Week: Most Practice Managers work around 38 to 40 hours per week, often in a full-time capacity.
Average Salary: The average annual salary ranges from $80,000 to $100,000, depending on experience and location.
Unemployment Rate: The unemployment rate for Practice Managers is relatively low, reflecting the demand for skilled professionals in this area.
Employment Numbers: Approximately 3,301 individuals are currently employed as Practice Managers in Australia.
Projected Growth: The role is expected to grow steadily, with increasing opportunities in the healthcare sector.

These insights highlight the importance of the Practice Manager role in the healthcare industry, showcasing a career that offers stability, competitive pay, and the chance to make a significant impact on patient care and practice efficiency.

What will I do?

A Practice Manager plays a crucial role in ensuring the smooth operation of a medical or healthcare practice. They are responsible for overseeing administrative tasks, managing staff, and ensuring compliance with regulations, all while maintaining a focus on patient care and satisfaction. This multifaceted position requires strong organisational skills, effective communication, and the ability to manage both people and processes efficiently.

Staff Management – Overseeing hiring, training, and performance evaluations of practice staff to ensure a competent and motivated team.
Financial Oversight – Managing budgets, billing, and financial reporting to maintain the practice’s financial health.
Patient Relations – Addressing patient inquiries and complaints to enhance patient satisfaction and retention.
Compliance and Regulations – Ensuring the practice adheres to healthcare regulations and standards, including privacy laws and safety protocols.
Scheduling and Operations – Coordinating appointment schedules and managing daily operations to optimise workflow and efficiency.
Marketing and Outreach – Developing strategies to promote the practice and attract new patients through various marketing channels.
Inventory Management – Overseeing the procurement and management of medical supplies and equipment to ensure availability and compliance.
Data Management – Maintaining accurate patient records and managing electronic health record systems to ensure data integrity and security.
Quality Improvement – Implementing and monitoring quality improvement initiatives to enhance service delivery and patient outcomes.
Collaboration with Healthcare Providers – Liaising with physicians and other healthcare professionals to ensure coordinated patient care and effective communication.

What skills do I need?

A career as a Practice Manager requires a diverse set of skills that blend leadership, organisational, and interpersonal abilities. Effective communication is paramount, as Practice Managers must liaise with healthcare professionals, staff, and patients to ensure smooth operations within a practice. Strong organisational skills are essential for managing schedules, overseeing administrative tasks, and ensuring compliance with regulations. Additionally, financial acumen is important, as Practice Managers often handle budgeting, billing, and financial reporting, making it crucial to understand the financial aspects of running a practice.

Moreover, problem-solving skills are vital in addressing any issues that arise within the practice, whether they pertain to staff management, patient care, or operational efficiency. A solid understanding of healthcare regulations and policies is also necessary to maintain compliance and uphold the quality of care. Lastly, adaptability and resilience are key traits, as the healthcare environment can be dynamic and challenging. By cultivating these skills, individuals can thrive in the role of a Practice Manager and contribute significantly to the success of their practice.

Skills/attributes

Strong leadership and management skills
Excellent communication and interpersonal abilities
Organisational and time management skills
Financial acumen and budgeting experience
Problem-solving and decision-making capabilities
Knowledge of healthcare regulations and compliance
Ability to manage staff and foster a positive work environment
Proficiency in practice management software and technology
Customer service orientation
Adaptability and resilience in a fast-paced environment
Strategic planning and project management skills
Understanding of marketing and business development
Commitment to continuous professional development

Resources

NATIONAL

QLD

VIC

ACT

TAS

CourseFinder makes every effort to ensure the information we provide is correct at the time of publication. We welcome your input to help keep our career profiles as accurate and up to date as possible. All queries and feedback will be taken into consideration as we conduct periodic reviews of our content. Add your voice to the conversation!

How to Become a Practice Manager: Australian Careers in Professional Development

What is a Practice Manager?

Career snapshots For Practice Managers

What will I do?

What skills do I need?

Skills/attributes

Resources

Career Outcomes