How to Become an Office Administrator: Australian Careers in Professional Development

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BSB40120

Certificate IV in Business

If you’re looking to get qualified and launch your career in the world of business, this online BSB40120 Certificate IV in Business course is the ideal qualification. Offered entirely online by Open Colleges, this course covers the skills and knowledge needed in today’s fast-paced and modern office environment.

Learn how to effectively coordinate business resources, lead a diverse workforce and recruit staff that fit into your company culture. You will also develop a range of key business skills such as pitching products and services, analysing research and writing complex documents.

Upon completion of this course you will walk away with a nationally recognised qualification and the skills to work within a range of companies and business environments.

PLEASE NOTE – Open Colleges is a privately-run RTO, not government-run like a TAFE, so they cannot offer government funding. Please check eligibility requirements before beginning an enrollment with Open Colleges.

Online

Administration Supervisor, Administrative Assistant, Assistant Manager, Business Development Manager, Office Administrator, Project Administrator, reContract Administrator

Price may vary

Self-paced; max 18 months

Graduate Diploma in Management

Covering theoretical, practical and strategic applications in business management, the Graduate Diploma in Management is an excellent way to formalise the skills and experience gained in your career.

You will obtain a well-rounded understanding of up-to-date business best practices, with the opportunity to progress toward your MBA upon completion of this qualification. The course covers essential topics such as economics, strategy development and implementation, operational improvement, business decision-making and analysis and marketing for managers.

Available for study online or a blend of both on-campus and online options at one of AIM Business School’s many locations, this course fits easily around the schedule of a busy manager.

Blended, Online

Adelaide, Brisbane, Melbourne, NSW, QLD, SA, Sydney, VIC

Executive Director, General Manager, HR Officer, Management Consultant, Office Administrator, Senior Manager, Small Business Owner, Team Leader

Price may vary

Up to 2 years part-time or fast-track your study

BSB30120

Certificate III in Business

Take your first step toward a new career in business with no prior experience required with this online BSB30120 Certificate III in Business (Standard) qualification from Foundation Education.

A generalised course suitable for students from a wide variety of backgrounds, this qualification provides students with the foundation skills and knowledge required to start a career in business. In this qualification, you’ll learn how to work in a team, support and advise colleagues, and make sound decisions in any situation that emerges in the workplace. You’ll graduate with the skills and experience required to seek work in real-life business workplaces.

With online learning and on-hand help from Foundation Education’s student support officers, your learning experience is flexible and supported. You’ll build your knowledge through project-based and case study assessments, and build real-world skills for your start in the workplace.

If you’re naturally organised, like solving problems, and enjoy working with other people, a career in business may be for you. It starts with this qualification.

Please note: This is a fee-for-service program, it is not government funded.

Online

Administrative Assistant, Customer Support Officer, Executive Assistant, Office Administrator, Personal Assistant, Receptionist

Price may vary

Up to 12 months part-time

BSB40120

Certificate IV in Business

Enhance your business career with the skills and knowledge gained in this nationally recognised online BSB40120 Certificate IV in Business (Standard) qualification from Foundation Education.

Designed for students with no prior academic experience, this course is suited for people looking to progress at work, apply for new jobs at higher levels, or formalise existing experience into a recognised qualification. In this course, you’ll build skills and knowledge to help you lead at work, and carve out a path leading towards supervisor and management roles.

You’ll learn how to collaborate effectively and communicate well; how to think critically and innovate at work; how to build business relationships; and how to support yourself and others in the workplace. Delivered entirely online, this course offers flexibility for your lifestyle. Project-based assessments mean your skills are work-tested and ready to support your career growth upon graduation.

If you’re an organised person who likes solving problems, this qualification offers your next step towards an exciting professional career in business.

Please note: This is a fee-for-service program, it is not government funded.

Online

Administration Supervisor, Office Administrator, Office Manager, Personal Assistant, Receptionist, Team Leader

Price may vary

Up to 12 months part-time

BSB40120

Certificate IV in Business (WA only)

Please note – this course is available to Western Australian residents only.

If you are looking for ways to further your business administration career and give yourself a way to optimise your knowledge and job opportunities, then this Certificate IV in Business (BSB 40120) from Industry Skills Training could be the perfect qualification to help you make this happen.

This nationally recognised qualification will provide you with all the contemporary business administration skills needed to excel in the field, allow you to realise your potential and give you a boost you need to progress into the management ranks in almost any organisation.

By learning crucial skills such as how to use digital technologies to collaborate in a work environment, create complex business documents and proposals, build and maintain business relationships, undertake project work and lead personal development for yourself and your co-workers, you will maximise your value for any business and give yourself an opportunity to rise through the ranks and become a recognised high performer. You will become fully equipped to deal with a myriad of unpredictable business problems and will be perfectly placed to positively impact your organisation’s business performance.

Note: This course is subsidised through the Jobs & Skills WA Work Readiness and Priority Industry Training programs and is available to eligible students. Enquire now to find out if you qualify. This course is NOT available to people on 500 or 600 visas.

Classroom, On Campus

Assistant Manager, Executive Personal Assistant, Manager, Office Administrator, Office Manager, Personal Assistant, Program Administrator, Program Coordinator, Project Administrator, Project Coordinator, Project Officer, Team Leader

Price may vary

Enquire now for course duration

BSB40120

Certificate IV in Business (Administration)

If you are a naturally organised person and are looking to start a career in business administration then this BSB40120 Certificate IV in Business (Administration) qualification from Open Colleges could be a fantastic choice for you. Business activity is on the rise in Australia and outlook for the creation of new clerical roles is great, with 342,000 new roles to be created in the industry by 2025 (Source: Australian Government Job Outlook), so if you’re after an in-demand career this could be an ideal opportunity.

Completing this Certificate IV qualification will enable you to competently perform in any of the many administrative and clerical roles required by the modern businesses. You will gain all the contemporary business administration and communication skills by studying subjects such as how to apply communication strategies in the workplace, build effective business relationships, write complex documents, design and produce complex spreadsheets and how to use digital technologies to collaborate in a work environment.

By the end of this course you will be equipped with all the knowledge you need to become an administration star for any business or organisation, so start studying today!

Please note: This is a fee-for-service course, it is not government funded.

Online

Accounts Administrator, Administration Supervisor, Administrative Assistant, Business Administrator, Business Analyst, Clerical Worker, Office Administrator, reContract Administrator

Price may vary

Self-paced, max 18 months

BSB30120

Certificate III in Business (Records & Information Management)

If you’ve always seen yourself as a good organiser and problem solver, and would like to pursue a career in business administration, then this BSB30120 Certificate III in Business (Records & Information Management) qualification from Open Colleges could be an ideal first step to take.

This course is specifically designed to cater to individuals who lack prior experience but aspire to kick-start their career in records and information management. By enrolling in this course, participants will acquire fundamental skills essential for effectively utilising knowledge management systems, managing records, retrieving information, and honing critical thinking skills. Additionally, this course will also focus on improving workplace communication skills, which are crucial for success in any business sector or branch. This course is delivered 100% online, allowing you to balance study with your lifestyle.

Online

Administration Supervisor, Administrative Assistant, Business Administrator, Office Administrator, Project Administrator, reContract Administrator, Records Assistant, Records Manager, Records Officer

Price may vary

12 months self-paced

BSB40120

Certificate IV in Business

If you feel that you have a talent for business and would like to pursue a career in this varied and exciting field, then this BSB40120 Certificate IV in Business qualification from GROW Training Group could be an ideal qualification to get you there.

This online business program has been developed in collaboration with industry experts to ensure a comprehensive and current learning experience aligned with industry best practices. Participants will acquire multifaceted business skills, including how to use digital technologies to collaborate in a work environment, how to demonstrate leadership in the workplace and how to design and produce complex text documents, positioning them to excel in supervisory or leadership roles. The curriculum includes elective courses that impart high-demand skills and versatile business acumen, with the flexibility for customisation to suit specific roles or specialised industry programs.

Enrolment period is 24 months. We find our students complete the qualification in varied time frames. It really does depend on your life situation and availability. The program can be completed in a much shorter time – we would recommend aiming at completing 1 unit per month.

This program is delivered in our online learner system. You do not need to come to class, however, you will need to stay connected with your Educator and attend phone and/or web meetings to complete some of the practical components of your course. eLearning allows you the flexibility of completing your course at your own pace, at times to suit work and other life commitments. You can work on your course at anytime, anywhere supported by your industry experienced educator via telephone and email no matter where you are.

Please Note: Grow Training Group operates as a privately managed Registered Training Organisation (RTO), differing from government-run institutions such as a TAFE. Consequently, Grow does not offer government funding.

Blended, Online

Online

Account Director, Account Manager, Administration Supervisor, Business Administrator, Business Advisor, Business Consultant, Business Development Manager, Business Manager, Business Operations Manager, Director, Office Administrator, Office Manager, Small Business Manager

Price may vary

Maximum of 24 months

On this page

What is a Office Administrator?

What will I do?

What skills do I need?

Resources

What is a Office Administrator?

The role of an Office Administrator is pivotal in ensuring the smooth operation of any organisation. These professionals are the backbone of administrative functions, providing essential support that keeps the office environment efficient and productive. They are often the first point of contact for clients and visitors, making their role crucial in creating a welcoming atmosphere. Office Administrators are known for their organisational skills, attention to detail, and ability to multitask, which are all vital in managing the diverse responsibilities that come with the position.

Office Administrators are responsible for a variety of tasks that contribute to the overall functionality of the office. They manage schedules, coordinate meetings, and handle correspondence, ensuring that communication flows seamlessly within the organisation. Additionally, they maintain records, manage office supplies, and assist in the preparation of reports and presentations. Their ability to prioritise tasks and manage time effectively allows them to support various departments, making them invaluable team members.

In their daily activities, Office Administrators may also engage in data entry, maintain databases, and assist with financial tasks such as invoicing and budgeting. They often utilise various software applications to streamline processes and improve efficiency. This role not only requires strong technical skills but also excellent interpersonal skills, as Office Administrators frequently interact with colleagues, clients, and vendors. Their proactive approach to problem-solving and their ability to adapt to changing circumstances make them essential to the success of any organisation.

Overall, a career as an Office Administrator offers a dynamic and rewarding work environment. With opportunities for professional growth and the chance to develop a diverse skill set, individuals in this role can find satisfaction in contributing to the success of their teams. As businesses continue to evolve, the demand for skilled Office Administrators remains strong, making this a promising career choice for those looking to make a positive impact in the workplace.

Career snapshots For Office Administrators

The role of an Office Administrator is essential in ensuring the smooth operation of various business functions. This position typically involves managing office tasks, supporting staff, and maintaining records, making it a vital part of any organisation.

Average Age: The average age of Office Administrators is around 40 years.
Gender Distribution: Approximately 80% of Office Administrators are female.
Hours per Week: Most Office Administrators work around 38 hours per week.
Average Pay: The average annual salary for Office Administrators is approximately $65,000.
Unemployment Rate: The unemployment rate for this role is relatively low, at about 4%.
Employment Numbers: There are around 100,000 people employed as Office Administrators in Australia.
Projected Growth: The job market for Office Administrators is expected to grow by 5% over the next five years.

This information highlights the stability and demand for Office Administrators, making it a viable career choice for those interested in administrative roles.

What will I do?

Office Administrators play a crucial role in ensuring the smooth operation of an office environment. They are responsible for a variety of administrative tasks that support the overall efficiency of the workplace. From managing schedules to handling correspondence, Office Administrators are the backbone of any organisation, facilitating communication and organisation across departments. Their diverse skill set allows them to adapt to various challenges, making them invaluable team members.

Managing Office Supplies – Ensuring that the office is stocked with necessary supplies and placing orders when needed.
Scheduling Appointments – Coordinating meetings and appointments for staff and management, including managing calendars.
Handling Correspondence – Managing incoming and outgoing communications, including emails, phone calls, and mail.
Data Entry and Record Keeping – Maintaining accurate records and databases, including filing documents and updating information.
Assisting with Financial Tasks – Supporting basic accounting functions, such as invoicing and expense tracking.
Organising Office Events – Planning and coordinating office events, meetings, and team-building activities.
Providing Customer Service – Assisting clients and visitors, addressing inquiries, and providing information about the organisation.
Maintaining Office Equipment – Overseeing the maintenance and repair of office equipment, ensuring everything is in working order.
Supporting HR Functions – Assisting with recruitment processes, onboarding new employees, and maintaining employee records.
Implementing Office Policies – Ensuring compliance with company policies and procedures, and helping to develop new ones as needed.

What skills do I need?

A career as an Office Administrator requires a diverse set of skills that are essential for ensuring the smooth operation of an office environment. Strong organisational abilities are paramount, as these professionals are responsible for managing schedules, coordinating meetings, and maintaining records. Proficiency in various software applications, particularly those related to word processing, spreadsheets, and databases, is also crucial. Additionally, effective communication skills, both written and verbal, are necessary for interacting with colleagues, clients, and vendors, ensuring that information is conveyed clearly and professionally.

Moreover, an Office Administrator should possess problem-solving skills and the ability to multitask, as they often juggle multiple responsibilities simultaneously. Attention to detail is vital for tasks such as data entry and document preparation, where accuracy is key. A proactive attitude and adaptability to changing priorities can significantly enhance an Office Administrator’s effectiveness in a dynamic work environment. Overall, these skills not only contribute to personal success but also play a critical role in supporting the broader goals of the organisation.

Skills/attributes

Strong organisational skills
Excellent communication abilities
Proficiency in office software (e.g., Microsoft Office, Google Workspace)
Attention to detail
Time management skills
Ability to multitask
Problem-solving skills
Customer service orientation
Basic accounting knowledge
Teamwork and collaboration skills
Adaptability and flexibility
Confidentiality and discretion
Basic project management skills
Knowledge of office procedures and protocols
Ability to work independently

Resources

NATIONAL

QLD

VIC

ACT

TAS

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How to Become an Office Administrator: Australian Careers in Professional Development

What is a Office Administrator?

Career snapshots For Office Administrators

What will I do?

What skills do I need?

Skills/attributes

Resources

Career Outcomes