How to Become an Indigenous Community Liaison Officer: Australian Careers in Community Services

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CHC52021

Diploma of Community Services

If you are looking to turn your desire to build better communities by helping others into a rewarding career, then this CHC52021 Diploma of Community Services qualification from Hader Institute of Education could be a great qualification for you. The Australian Government is putting more resources into the community services sector and the number of professionals required to work in this field is expected to increase threefold over the next decade, so now is the perfect time to become a qualified community services professional.

This course is designed to give you all the necessary knowledge in fields such as community services, case management and social housing, and on completion you will be able to undertake a variety of community support based roles. You will learn essential skills such as how to analyse impact of sociological factors on clients in community work and services, how to establish and confirm the counselling relationship, how to facilitate the counselling relationship and process and how to provide case management supervision.

This 100% online course consists of three hours per week of online classroom sessions, 22 hours per week of structured self-paced study and seven one-on-one online skills development and practice sessions and will see you ready to commence your first role in community services within 12 months. All learners will be required to complete a total of 100 hours of practical work placement as part of their studies. You’ll be placed in an organisation relevant to your field of study.

Online, Workplace

Online

Case Manager, Case Worker, Community Care Worker, Community Development Youth Worker, Community Services Case Manager, Community Services Manager, Community Support Worker, Community Wellness Officer, Family Support Worker, Housing Officer, Indigenous Community Liaison Officer, Indigenous Youth Worker

Price may vary

18 months

CHC52015

Diploma of Community Services (WA only)

If you are a compassionate person with good communication skills, and would like to build a rewarding career based on building stronger local communities, then this CHC52015 Diploma of Community Services qualification from Insight Training could be just the thing you’re looking for.

This contemporary course is specifically designed to give you all the skills and knowledge required to take on challenges presented in community services roles, as well as the ability to take on more senior and management roles in the sector. You will learn essential skills such as how to analyse impacts of sociological factors on clients in community work and services, how to develop and implement service programs, how to manage legal and ethical compliance and how to develop, facilitate and review all aspects of case management.

The course will allow you to choose an elective specialisation that focuses on one of the important aspects of community work such as drug and alcohol recovery, mental health, disability, youth work or case management. The course also involves 100-120 hours of practical work placement which will allow you to gain crucial practical experience required to hit the ground running once you take on a specific role in the industry.

You have a choice of studying this course online (blended with virtual classes), or by correspondence. Please note that both options still involve the practical work experience component.

This course is government funded through the Jobs and Skills WA program, which applies to eligible WA residents.

This course uses the following delivery methods, please take this into account when assessing course suitability:

Blended with virtual classes – you can do the whole course online but you do need to attend some online classes at specific times (a couple of nights per week) with trainers. This study mode is government funded and is the most popular type of study mode used by students at Insight Training.

Please Note: This course is NOT available to people on a 500 or 600 visa.

Blended, Workplace

Aged Care Service Manager, Aged Care Worker, Case Coordinator, Case Management Supervisor, Community Care Worker, Community Centre Manager, Community Development Manager, Community Development Officer, Community Development Youth Worker, Community Services Case Manager, Community Services Manager, Community Wellness Officer, Community Worker, Indigenous Community Liaison Officer, Indigenous Youth Worker, Youth and Family Services Officer

Price may vary

Flexible to suit your needs

CHC42021

Certificate IV in Community Services

If you possess a genuine passion for facilitating positive transformations in individuals’ lives, enhancing their self-sufficiency and overall well-being, then this CHC42021 Certificate IV in Community Services qualification from GROW Training Group could be just the qualification you’re after.

Professionals in the field of Community Services offer invaluable support, advocacy, and interventions to clients, whether on an individual basis, within group settings, or within broader community contexts, encompassing a diverse spectrum of services. This program equips you with the skills necessary to assume diverse roles within the community sector, enabling you to make a meaningful impact on the well-being of others. This qualification is a prerequisite for community service professionals engaged in the design and delivery of person-centered services to both individuals and groups. As a member of the Community Service workforce, your primary goal is to provide effective care to the community as a whole, as well as its individual constituents, with the ultimate aim of fostering positive life changes.

It also involves a mandatory 40 hours of supervised work placement designed to give you the industry real world experience.

Enrolment period is 24 months. We find our students complete the qualification in varied time frames. It really does depend on your life situation and availability. The program can be completed in a much shorter time – we would recommend aiming at completing 1 unit per month.

This program is delivered in our online learner system. You do not need to come to class, however, you will need to stay connected with your Educator and attend phone and/or web meetings to complete some of the practical components of your course. eLearning allows you the flexibility of completing your course at your own pace, at times to suit work and other life commitments. You can work on your course at anytime, anywhere supported by your industry experienced educator via telephone and email no matter where you are.

Please Note: Grow Training Group operates as a privately managed Registered Training Organisation (RTO), differing from government-run institutions such as a TAFE. Consequently, Grow does not offer government funding.

Blended, Online, Workplace

Online

Aged Care Worker, Assistant Community Services Worker, Community Centre Manager, Community Development Officer, Community Liaison, Community Support Worker, Community Wellness Officer, Disabilities Services Officer, Disability Support Worker, Indigenous Community Liaison Officer, Youth Worker

Price may vary

Maximum of 24 months

On this page

What is a Indigenous Community Liaison Officer?

What will I do?

What skills do I need?

Resources

What is a Indigenous Community Liaison Officer?

The role of an Indigenous Community Liaison Officer is both rewarding and impactful, serving as a vital bridge between Indigenous communities and various organisations, including government bodies and non-profit organisations. These professionals play a crucial role in fostering understanding, respect, and collaboration, ensuring that the voices of Indigenous peoples are heard and represented in decision-making processes. Their work is centred around promoting cultural awareness and advocating for the needs and rights of Indigenous communities, making it a fulfilling career for those passionate about social justice and community engagement.

Indigenous Community Liaison Officers are responsible for a diverse range of tasks that include facilitating communication between Indigenous communities and external stakeholders, organising community events, and providing support in navigating services and resources. They often conduct workshops and training sessions to educate both Indigenous and non-Indigenous individuals about cultural practices, rights, and issues affecting Indigenous peoples. This role requires a deep understanding of the cultural, social, and political contexts of the communities they serve, allowing them to effectively advocate for their needs and aspirations.

In their day-to-day activities, these officers engage with community members to identify their concerns and priorities, ensuring that these are communicated to relevant authorities. They may also assist in the development and implementation of community programs that address specific issues such as health, education, and employment. By building strong relationships with community members and stakeholders, Indigenous Community Liaison Officers contribute to creating a supportive environment that empowers Indigenous peoples and promotes their well-being.

Overall, a career as an Indigenous Community Liaison Officer is not only about facilitating communication but also about fostering a sense of belonging and respect for Indigenous cultures. It offers the opportunity to make a meaningful difference in the lives of individuals and communities, while also contributing to broader societal change. For those who are passionate about advocacy, cultural heritage, and community development, this career path is both inspiring and essential.

Career snapshots For Indigenous Community Liaison Officers

The role of an Indigenous Community Liaison Officer is vital in bridging the gap between Indigenous communities and various organisations, particularly in legal and social services. This position is essential for advocating for the rights and needs of Indigenous peoples, ensuring they receive appropriate support and resources.

Average Age: Typically, Indigenous Community Liaison Officers are in their 30s to 50s.
Gender Distribution: The field sees a diverse representation, with a significant number of female officers.
Hours per Week: Most officers work full-time, averaging around 38-40 hours per week.
Average Pay: The salary for Indigenous Community Liaison Officers ranges from $70,000 to $90,000 annually, depending on experience and location.
Unemployment Rate: The unemployment rate in this sector is relatively low, reflecting the ongoing demand for these roles.
Employment Numbers: Approximately 5,000 individuals are employed as Indigenous Community Liaison Officers across Australia.
Projected Growth: The demand for Indigenous Community Liaison Officers is expected to grow by 10% over the next five years, driven by increased focus on Indigenous rights and community support.

This career not only offers a rewarding opportunity to make a difference in the lives of Indigenous Australians but also plays a crucial role in fostering understanding and collaboration between communities and service providers.

What will I do?

The role of an Indigenous Community Liaison Officer is vital in bridging the gap between Indigenous communities and various organisations, including government bodies and non-profits. This position involves advocating for the rights and needs of Indigenous peoples, facilitating communication, and ensuring that their voices are heard in decision-making processes. The officer plays a crucial role in fostering relationships, promoting cultural understanding, and supporting community development initiatives.

Community Engagement – Building and maintaining relationships with Indigenous communities to understand their needs and concerns.
Advocacy – Representing the interests of Indigenous peoples in discussions with government agencies and other organisations.
Program Development – Assisting in the design and implementation of programs that address the specific needs of Indigenous communities.
Workshops and Training – Conducting educational workshops to raise awareness about Indigenous rights and cultural practices.
Resource Coordination – Connecting community members with resources and services available to them, including legal aid and health services.
Reporting – Documenting community feedback and issues to inform policy development and organisational practices.
Cultural Awareness – Promoting understanding and respect for Indigenous cultures within the broader community.
Conflict Resolution – Mediating disputes and facilitating discussions to resolve conflicts within the community or between the community and external entities.

What skills do I need?

To excel as an Indigenous Community Liaison Officer, individuals must possess a diverse set of skills that facilitate effective communication and relationship-building within Indigenous communities. Strong interpersonal skills are essential, enabling officers to engage with community members, understand their needs, and foster trust. Cultural competency is equally important, as it allows officers to navigate the complexities of Indigenous cultures and histories, ensuring respectful and informed interactions. Additionally, problem-solving abilities are crucial for addressing community concerns and advocating for resources or support.

Furthermore, proficiency in project management and organisational skills is vital for coordinating community programs and initiatives. Officers should also be adept at conducting workshops and providing education on legal rights and services, which requires a solid understanding of relevant laws and policies. Finally, a commitment to ongoing learning and advocacy for Indigenous rights will empower officers to effectively represent their communities and contribute to positive change.

Skills/attributes

Strong communication skills
Understanding of Indigenous cultures and communities
Ability to build and maintain relationships
Conflict resolution and negotiation skills
Knowledge of relevant legislation and policies
Empathy and cultural sensitivity
Organisational and time management skills
Experience in community engagement and outreach
Ability to work collaboratively with diverse groups
Advocacy and representation skills
Problem-solving abilities
Research and analytical skills
Public speaking and presentation skills
Commitment to social justice and human rights

Resources

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ACT

TAS

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How to Become an Indigenous Community Liaison Officer: Australian Careers in Community Services

What is a Indigenous Community Liaison Officer?

Career snapshots For Indigenous Community Liaison Officers

What will I do?

What skills do I need?

Skills/attributes

Resources

Career Outcomes