How to Become an ICT Manager: Australian Careers in IT

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ICT50220

Diploma of Information Technology (Advanced Networking)

If you like working with details, are good at solving problems, and want a rewarding career in a dynamic global industry, a career in IT is for you – and it starts with the Diploma of Information Technology (Advanced Networking) (ICT50220) from Lumify Learn.

Study 100% online with 18 months access to all course materials. Across the 20 units you’ll learn how to set up network servers, utilise desktop virtualisation, configure and manage advanced virtual computing environments, manage complex ICT networks and communication, understand and respond to cyber security threats, protect critical organisational infrastructure, and lead agile projects and teams.

Whether you’re interested in IT and keen to know more about the field, or have experience in IT administration or technician work, this course it suited for you! So what are you waiting for? Starting building in-demand skills and enquire now.

Online

ICT Manager, Network Administrator, Network Coordinator, Network Security Administrator, Network Security Engineer, Network Support Administrator

Price may vary

18 months

IT Service Management Professional

As the digital transformation revolutionises businesses across the planet, the demand for qualified IT service management (ITSM) professionals has skyrocketed. If you wish to take advantage of the created opportunities, then this IT Service Management Professional qualification from Lumify Learn could be an ideal place to start.

Whether you’re a seasoned pro or a newcomer to the industry, this course will help you by providing with the insight into strategic IT management with a focus on delivering value to customers. It covers all the processes and procedures that fall under the IT umbrella, from incident resolution to the implementation, management and operations of hardware and software.

The course will introduce you to IT Infrastructure Library® (ITIL®) and prepare you to take the ITIL® 4 Foundation Certificate exam, eBook and exam voucher included.

By enrolling in the course, you will also be eligible to take part in the Industry Partner Program, where we connect you with those recruiting for front-line roles in the market.

Online

ICT Manager, ICT Operations Officer, ICT Support Technician, IT Administrator, IT Manager, IT Support Technician, IT Systems Administrator

Price may vary

3 months

Bachelor of Information Technology

Start your career in IT with a Bachelor of Information Technology degree awarded by Torrens University Australia.

Learn how to analyse, solve and propose innovative IT solutions. You’ll cover foundational studies in programming, software engineering, network and database systems, and human-centred design, as well as topics in smart industry technologies, enterprise computing and cloud architectures. A choice of elective subjects, including data analytics, artificial intelligence, web development and UX, game programming and cybersecurity, allows you to tailor the course to your interests. You will also have the opportunity to undertake work experience, which lets you apply your learnings and further prepare for entry into the workforce.

This course has been co-developed with industry-leading ICT practitioners and academics, and is structured to align with the guidelines of the Australian Computer Society.

Internships Included

Students are offered the opportunity to work within a technology company as an intern or volunteer at a technology non-profit organisation.

Learn in-demand IT skills

Gain expertise across cloud computing, networking, data science, programming, AI, and IoT at an enterprise level.

Blended, On Campus, Online

NSW, QLD, SA, VIC

Database Support Programmer, Digital Media Programmer, ICT Manager, ICT Support Officer, ICT Support Technician, IT Administrator, IT Consultant, IT Infrastructure Manager, IT Manager, Programmer, Software or Applications Programmer, Web Programmer

Price may vary

3 years full time, 6 years part time

On this page

What is a ICT Manager?

What will I do?

What skills do I need?

Resources

What is a ICT Manager?

The role of an ICT Manager is both dynamic and rewarding, offering a unique opportunity to lead and innovate within the ever-evolving field of information and communication technology. These professionals are responsible for planning, organising, directing, and controlling the acquisition and maintenance of computer and telecommunication systems within an organisation. By ensuring that technology aligns with business goals, ICT Managers play a crucial role in enhancing operational efficiency and driving strategic initiatives.

In their day-to-day responsibilities, ICT Managers analyse the information needs of their organisation and specify the technology required to meet those needs. They formulate and direct ICT strategies, policies, and plans, ensuring that the organisation’s technology infrastructure is robust and secure. This includes overseeing the selection and installation of ICT resources, as well as providing user training to ensure that all staff can effectively utilise the technology at their disposal. By setting priorities between system developments, maintenance, and operations, they ensure that the organisation’s technology is always up to date and functioning optimally.

Moreover, ICT Managers are tasked with overseeing the security of ICT systems, which is increasingly important in today’s digital landscape. They work closely with various teams to implement security measures that protect sensitive data and maintain the integrity of the organisation’s technology infrastructure. This role not only requires technical expertise but also strong leadership and communication skills, as ICT Managers often liaise with stakeholders at all levels to ensure that technology initiatives are aligned with business objectives.

Overall, a career as an ICT Manager is not only about managing technology but also about being at the forefront of innovation and change within an organisation. With the increasing reliance on technology in all aspects of business, the demand for skilled ICT Managers continues to grow, making it a promising career path for those looking to make a significant impact in the field of information technology.

Career snapshots For ICT Managers

The role of an ICT Manager is pivotal in today’s technology-driven landscape, overseeing the acquisition, development, and maintenance of computer and telecommunication systems within organisations. This career is characterised by a blend of technical expertise and managerial skills, making it a sought-after position in various industries.

Average Age: 44 years
Gender Distribution: 27% female
Average Weekly Hours: 44 hours
Median Weekly Earnings: $3,534
Unemployment Rate: Low, with a strong demand for skilled professionals
Current Employment: Approximately 98,200 individuals are employed as ICT Managers
Projected Growth: An annual increase of about 9,600 positions is expected in this field

As organisations continue to rely heavily on technology, the demand for ICT Managers is anticipated to grow, offering promising career prospects for those entering the field. With a competitive salary and the opportunity to work across various sectors, this role is ideal for individuals looking to make a significant impact in the tech industry.

Source: ABS Labour Force Survey, 2023; Jobs and Skills Australia.

What will I do?

The role of an ICT Manager is pivotal in today’s technology-driven landscape, where effective management of information and communication technology is essential for organisational success. These professionals are responsible for planning, directing, and coordinating the acquisition and maintenance of computer and telecommunication systems. Their expertise ensures that technology aligns with business goals, enhances productivity, and safeguards data integrity. Below is a list of typical tasks that an ICT Manager undertakes on a daily basis.

Analysing information needs – Assessing the technology requirements of the organisation to ensure they meet operational demands.
Formulating ICT strategies – Developing and directing policies and plans that guide the organisation’s technology initiatives.
Directing resource selection – Overseeing the selection and installation of ICT resources, including hardware and software, and ensuring user training is provided.
Managing ICT operations – Setting priorities for system developments, maintenance, and operations to optimise performance and efficiency.
Overseeing system security – Ensuring the security of ICT systems to protect sensitive data and maintain compliance with regulations.

What skills do I need?

To excel as an ICT Manager, individuals must possess a diverse set of skills that blend technical expertise with strong leadership capabilities. A solid understanding of information and communication technology (ICT) systems is essential, as is the ability to analyse information needs and specify appropriate technology solutions. Furthermore, ICT Managers should be adept at formulating and directing ICT strategies, policies, and plans, ensuring that the technology aligns with the organisation’s goals. Effective project management skills are also crucial, as they oversee the selection, installation, and maintenance of ICT resources while prioritising system developments and operations.

In addition to technical skills, strong interpersonal and communication abilities are vital for an ICT Manager. They must be able to lead teams, provide user training, and communicate complex technical concepts to non-technical stakeholders. A focus on security is also paramount, as ICT Managers are responsible for overseeing the security of ICT systems. Continuous learning and adaptability are important traits, given the rapid evolution of technology. By cultivating these skills, aspiring ICT Managers can position themselves for success in this dynamic and rewarding field.

Skills/attributes

Strong leadership and management skills
Excellent communication and interpersonal abilities
In-depth knowledge of information and communication technology (ICT) systems
Strategic planning and organisational skills
Problem-solving and analytical thinking
Project management expertise
Understanding of cybersecurity and data protection
Ability to manage budgets and resources effectively
Experience in team development and training
Adaptability to new technologies and trends
Knowledge of regulatory compliance and industry standards
Customer service orientation
Ability to work under pressure and meet deadlines
Networking and relationship-building skills

Resources

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How to Become an ICT Manager: Australian Careers in IT

What is a ICT Manager?

Career snapshots For ICT Managers

What will I do?

What skills do I need?

Skills/attributes

Resources

Career Outcomes