How to Become a Healthcare Administrator: Australian Careers in Management

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HLT37315

Certificate III in Health Administration

This course will teach you how to maintain patient and financial records, manage information and resources and contribute to innovation in the workplace. The Certificate III in Health Administration (HLT37315) from Foundation Education equips you with knowledge of medical terminology and allows you to develop an understanding of how to implement infection control policies and work health and safety processes.

Upon graduating with the Certificate III in Health Administration (HLT37315), you will be able to provide administrative support in a range of health service settings, including medical practices, hospitals and community health clinics. With this nationally recognised training qualification you can apply for work as a Medical Receptionist, Administrative Assistant or Office Junior, allowing you to take on a variety of administrative duties that contribute to the efficient running of a healthcare facility.

If your goal is to progress to higher level skills or management, this certificate course will provide a solid foundation upon which to progress into a Certificate IV in Health Administration or Diploma of Practice Management.

Please note: This is a fee-for-service program.

Online

Admissions Clerk, Health Assistant, Healthcare Administrator, Medical Receptionist, Ward Clerk

Price may vary

Self-paced; complete within 12 months

BSB30120

Certificate III in Business (Medical Administration)

Gain a nationally recognised qualification in medical administration with no prior experience required in this online BSB30120 Certificate III in Business (Medical Administration) course from Foundation Education.

Designed for students with no prior academic or work experience, this course provides the foundation skills and knowledge required to take the first step in a career in medical administration. In this course, you’ll learn how to manage medical accounts and patient records; how to communicate in a workplace; how to follow required privacy and security requirements; and how to use correct medical terminology relevant to your future workplace.

This course is delivered entirely online with hands-on support from Foundation Education’s student support officers. With project-based and case study assessments, you’ll gain real-world experience as you study, and complete this course with the skills required for the workplace.

If you’re an organised and hardworking person who likes helping others, a career in medical administration could be for you. It starts with this qualification.

Please note: This is a fee-for-service program.

Online

Customer Service Assistant, Healthcare Administrator, Medical Receptionist, Medical Records Clerk, Receptionist

Price may vary

Up to 12 months part-time

Master of Public Health

Make your mark in the health system and shape solutions to some of the world’s biggest health problems. Study a Master of Public Health at La Trobe University.

Australia’s growing population is increasing pressure on our health care system and now more than ever we need skilled leaders to shape its future. Graduate with the ability to step into leadership roles and work across teams with sociologists, mathematicians, policymakers and clinicians to solve complex public health challenges.

Study 100 per cent online and build important foundations in systems thinking, epidemiology, policy and research methods. During your course, you’ll learn how to gather, interpret and leverage health data to create a healthier society, as well as understand the fundamental principles of promotion, protection and prevention. Plus develop your research skills and learn how to influence our health systems.

With La Trobe’s Master of Public Health, you’ll graduate with the practical skills, relevant experience and personal insights required to lead real change at a local, national or even international level.

Online

Community Development Officer, Health Policy Advisor, Health Promotion Officer, Health Researcher, Healthcare Administrator, Policy and Project Officer, Project Manager, Public Health Advisor

Price may vary

From 12 months

Master of Public Health

Learn to tackle Public Health challenges and make a positive impact within vulnerable communities by studying a Master of Public Health from Victoria University Online.

Led by experienced academics, this 100% online public health course will equip you with specialised knowledge and skills to be part of the solution and make a greater impact in your role.

Experience Victoria University Online’s Award Winning Block Model – 100% online and flexible learning. This model recognises and accommodates the complexity of students’ lives and facilitates a manageable and connected online learning experience. Focusing on just one subject at a time, the six-study period a year model enables you to complete as many as six units per year to graduate faster.

VU Online provides four layers of personalised, academic and non-academic support to its online students to help them create their success story.

Enquire now to find out more!

Online

Health Educator, Health Policy Advisor, Health Promoter, Healthcare Administrator, Public Health Advisor

Price may vary

2 years part-time

On this page

What is a Healthcare Administrator?

What will I do?

What skills do I need?

Resources

What is a Healthcare Administrator?

The role of a Healthcare Administrator is both dynamic and rewarding, serving as a vital link between healthcare providers and the community. These professionals are responsible for managing the operations of healthcare facilities, ensuring that medical programs and clinical services run smoothly and efficiently. They play a crucial role in maintaining high standards of medical care, which directly impacts patient outcomes and overall community health. With a focus on leadership and strategic planning, Healthcare Administrators are essential in shaping the future of healthcare delivery.

Healthcare Administrators undertake a variety of responsibilities that encompass both administrative and clinical aspects of healthcare management. They develop and implement policies and procedures that guide the operations of medical, nursing, and allied health staff. This includes coordinating health and welfare programs, managing budgets, and overseeing the allocation of resources. Their ability to monitor and evaluate the effectiveness of these programs ensures that healthcare facilities can adapt to the ever-changing needs of the community they serve.

In addition to their managerial duties, Healthcare Administrators are often involved in staff training and development, fostering a skilled workforce that is equipped to meet the challenges of modern healthcare. They work closely with various departments to ensure compliance with regulations and standards, which is essential for maintaining accreditation and funding. This collaborative approach not only enhances the quality of care provided but also creates a positive work environment for healthcare professionals.

Overall, a career as a Healthcare Administrator offers the opportunity to make a significant impact on public health while enjoying a diverse and fulfilling work environment. With the increasing complexity of healthcare systems, the demand for skilled administrators continues to grow, making this a promising career path for those interested in healthcare management. By pursuing further education and training, aspiring Healthcare Administrators can position themselves for success in this vital field.

Career snapshots For Healthcare Administrators

Medical Administrators play a crucial role in managing medical programs and clinical services within healthcare facilities. They ensure the delivery of high-quality medical care and contribute to health service planning. This profession is predominantly female, with a significant portion of the workforce being women.

Average Age: 47 years
Gender Distribution: 76% female
Hours Worked: Average of 44 hours per week, with 74% working full-time
Employment Numbers: Approximately 3,600 individuals are employed as Medical Administrators
Projected Growth: Employment growth data is currently not available
Unemployment Rate: Specific unemployment rates for this role are not provided
Median Weekly Earnings: Data on median earnings is not specified

Medical Administrators are essential in various healthcare settings, including hospitals and community health services. Their responsibilities include developing policies, coordinating health programs, and managing administrative operations. As the healthcare sector continues to evolve, the demand for skilled Medical Administrators is expected to remain significant.

Source: ABS, 2021 Census of Population and Housing

What will I do?

Healthcare administrators play a crucial role in the management and operation of healthcare facilities, ensuring that medical programs and clinical services run smoothly. They are responsible for maintaining high standards of medical care, leading a skilled workforce, and contributing to the planning and implementation of health services. This role requires a blend of leadership, organisational, and communication skills to effectively manage resources and staff in various healthcare settings.

Develops, implements, and monitors procedures, policies, and standards for medical, nursing, allied health, and administrative staff – Ensures compliance with healthcare regulations and quality standards.
Coordinates and administers health and welfare programs as well as clinical services – Oversees the delivery of healthcare services to meet community needs.
Monitors and evaluates resources devoted to health, welfare, recreation, housing, employment, training, and other community facilities and centres – Assesses the effectiveness of programs and services.
Controls administrative operations such as budget planning, report preparation, and expenditure on supplies, equipment, and services – Manages financial resources to ensure operational efficiency.

What skills do I need?

A career as a Healthcare Administrator requires a diverse set of skills that blend management expertise with a deep understanding of healthcare systems. Key competencies include strong leadership abilities to guide medical and administrative staff, as well as excellent communication skills to facilitate collaboration among various departments. Healthcare Administrators must also possess analytical skills to assess and improve operational efficiency, manage budgets, and ensure compliance with healthcare regulations. Additionally, proficiency in data management and technology is essential, as these professionals often oversee electronic health records and other digital systems that support patient care.

Moreover, a successful Healthcare Administrator should demonstrate problem-solving capabilities and adaptability, as the healthcare landscape is constantly evolving. They must be able to navigate challenges such as staffing shortages, regulatory changes, and the integration of new technologies. Emotional intelligence is also crucial, as these administrators often deal with sensitive situations involving patients and staff. Overall, a combination of strategic thinking, financial acumen, and a commitment to quality care positions Healthcare Administrators to make a significant impact in the healthcare sector.

Skills/attributes

Strong leadership and management skills
Excellent communication and interpersonal abilities
Knowledge of healthcare regulations and policies
Financial management and budgeting expertise
Analytical and problem-solving skills
Ability to develop and implement policies and procedures
Understanding of healthcare systems and operations
Proficiency in data analysis and reporting
Capacity for strategic planning and organisational development
Commitment to quality improvement and patient care
Teamwork and collaboration skills
Adaptability and resilience in a fast-paced environment
Ethical decision-making and integrity
Project management skills
Familiarity with health information technology

Resources

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How to Become a Healthcare Administrator: Australian Careers in Management

What is a Healthcare Administrator?

Career snapshots For Healthcare Administrators

What will I do?

What skills do I need?

Skills/attributes

Resources

Career Outcomes