How to Become an Employee Relations Manager: Australian Careers in Human Resources

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Graduate Certificate in Human Resource Management

This Graduate Certificate in Human Resource Management qualification from UNSW Online is tailored for ambitious HR professionals aspiring to shape and influence workplace culture with practical expertise in contemporary Human Resource Management. This program is designed to impart the skills needed to drive effective HRM solutions through innovative frameworks, fostering stakeholder management capabilities that are highly sought after by employers or clients.

The courses are conveniently delivered in a fully online format, structured in seven-week blocks, including O-week. This format allows for a swift completion, enabling graduates to attain the Graduate Certificate in Human Resource Management in as little as eight months. Successful completion, with a minimum Weighted Average Mark (WAM) of 65, not only confers the Graduate Certificate but also establishes a pathway for articulation into the Master of Human Resource Management. Within the master’s program, individuals have the option to specialise in Human Resource Analytics, Leadership and Organisational Development, or Diversity, Equity and Inclusion.

Online

Employee Relations Manager, Employment Consultant, HR Consultant, HR Manager, Human Resource Management, Human Resources Administrator, Human Resources Director, Talent Acquisition Manager

Price may vary

Self-paced; complete in as little as 8 months

Graduate Certificate in Leadership and Organisational Development

The 100% online Graduate Certificate in Leadership and Organisational Development qualification from UNSW Online is tailored for aspiring leaders in workplace culture who seek contemporary skills in prioritising people-centric strategies for driving success in businesses. This program is designed to enable participants to cultivate a specialised skill-set in leadership, strategy, and change management, empowering them to identify and lead initiatives within organisations where culture aligns seamlessly with company objectives.

Offering intakes every two months, the program adopts a structured approach allowing students to focus on one course at a time and accelerated format. The flexible learning model eliminates on-campus commitments, providing the convenience to study from any location at any time, with the potential to graduate with a Graduate Certificate in as little as eight months. Upon successful completion, with a minimum Weighted Average Mark (WAM) of 65, the Graduate Certificate serves as a gateway to progress into the Master of Human Resource Management with a specialisation in Leadership and Organisational Development.

Online

Business Manager, Change Manager, Chief Executive Officer (CEO), Employee Relations Manager, General Manager, HR Manager, Leadership Coach, Managing Director, Project Leader, Project Team Leader, Team Leader

Price may vary

Self-paced; complete in as little as 8 months

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What is a Employee Relations Manager?

What will I do?

What skills do I need?

Resources

What is a Employee Relations Manager?

The role of an Employee Relations Manager is both dynamic and rewarding, serving as a vital link between employees and management within an organisation. These professionals are dedicated to fostering a positive workplace culture, ensuring that employee concerns are addressed while aligning with the company’s goals. They play a crucial role in developing and implementing policies that promote fair treatment, effective communication, and a harmonious work environment.

Employee Relations Managers are responsible for a variety of tasks that include conflict resolution, employee engagement initiatives, and compliance with employment laws. They often mediate disputes between employees and management, striving to find amicable solutions that benefit both parties. Additionally, they are involved in training managers on best practices for employee relations, ensuring that all team leaders are equipped to handle workplace issues effectively and sensitively.

In their day-to-day activities, Employee Relations Managers may conduct employee surveys to gauge satisfaction and identify areas for improvement. They also analyse workplace trends and develop strategies to enhance employee morale and productivity. By collaborating with various departments, they ensure that the organisation’s policies are not only compliant with legal standards but also reflect the values and culture of the workplace.

Overall, a career as an Employee Relations Manager offers the opportunity to make a significant impact on an organisation’s culture and employee satisfaction. With a focus on communication, problem-solving, and strategic planning, these professionals are essential in creating a thriving workplace where employees feel valued and engaged.

Career snapshots For Employee Relations Managers

The role of an Employee Relations Manager is pivotal in fostering a positive workplace environment and managing employee relations effectively. This career typically attracts individuals who are skilled in conflict resolution, negotiation, and human resource management.

Average Age: 43 years
Gender Distribution: 54.5% female, 36.4% male, 9.1% prefer to self-define
Hours Worked: Average of 45 hours per week, with 89% working full-time
Pay: Average salary is AU$138,893 per year, with a range from AU$94,000 to AU$187,000
Unemployment Rate: Relatively low, with a steady demand for skilled professionals in this field
Employment Numbers: Approximately 94,200 individuals are employed as Human Resource Managers, which includes Employee Relations Managers
Projected Growth: An annual growth of about 1,300 positions is expected in this sector

As organisations continue to prioritise employee satisfaction and compliance with workplace regulations, the demand for Employee Relations Managers is anticipated to grow, making it a promising career choice for those interested in human resources.

What will I do?

An Employee Relations Manager plays a crucial role in fostering a positive workplace environment by managing employee relations and addressing human resource issues. This position requires a blend of strong communication, conflict resolution, and leadership skills to ensure that employee concerns are addressed effectively while aligning with the organisation’s goals. Day-to-day, an Employee Relations Manager engages in various tasks that contribute to maintaining a harmonious workplace and enhancing employee satisfaction.

Developing and implementing employee relations strategies – Crafting policies and programs that promote positive employee relations and address workplace issues.
Advising management on employee relations matters – Providing guidance to managers on best practices for handling employee concerns and conflicts.
Conducting investigations – Investigating employee complaints and grievances to ensure fair and thorough resolutions.
Facilitating conflict resolution – Mediating disputes between employees or between employees and management to foster a collaborative work environment.
Monitoring workplace compliance – Ensuring that the organisation adheres to employment laws and regulations, including workplace safety and anti-discrimination policies.
Training staff on employee relations – Conducting training sessions for managers and employees on effective communication, conflict resolution, and workplace policies.
Analysing employee feedback – Collecting and analysing employee feedback to identify trends and areas for improvement in workplace culture.
Collaborating with HR on recruitment and retention – Working with the HR team to develop strategies for attracting and retaining talent while addressing employee needs.
Representing the organisation in negotiations – Engaging with unions and employee representatives to negotiate terms of employment and resolve disputes.
Preparing reports on employee relations issues – Documenting and reporting on employee relations activities and outcomes to senior management.

What skills do I need?

To excel as an Employee Relations Manager, a diverse set of skills is essential. Strong communication abilities are paramount, as this role involves mediating between employees and management, addressing grievances, and fostering a positive workplace culture. Additionally, a solid understanding of employment law and compliance is crucial, enabling the manager to navigate complex legal frameworks and ensure the organisation adheres to relevant regulations. Leadership skills are also vital, as the manager must inspire and guide teams while implementing effective employee engagement strategies.

Moreover, analytical skills play a significant role in assessing employee satisfaction and performance metrics, allowing the manager to develop targeted initiatives for improvement. Conflict resolution skills are equally important, as the manager must handle disputes and negotiate solutions that benefit both the employees and the organisation. Finally, a commitment to continuous learning and adaptability is necessary to keep pace with evolving workplace dynamics and employee expectations, ensuring the organisation remains competitive and compliant in a changing environment.

Skills/attributes

Strong communication skills
Conflict resolution abilities
Knowledge of employment laws and regulations
Interpersonal skills
Analytical thinking
Leadership and team management
Negotiation skills
Organisational skills
Empathy and emotional intelligence
Ability to handle sensitive information confidentially
Experience in performance management
Understanding of workplace diversity and inclusion
Proficiency in HR software and systems
Ability to develop and implement HR policies
Adaptability to changing workplace dynamics

Resources

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How to Become an Employee Relations Manager: Australian Careers in Human Resources

What is a Employee Relations Manager?

Career snapshots For Employee Relations Managers

What will I do?

What skills do I need?

Skills/attributes

Resources

Career Outcomes