How to Become a Community Services Worker: Australian Careers in Community Services

Please note – this course is available to Western Australian residents only.

If you possess great empathy skills and are passionate about your community and well-being of others, then this nationally recognised Certificate III in Community Services (CHC32015) qualification from Industry Skills Training could be the right step for you.

This qualification is designed for entry level community service workers and will equip you with all the necessary skills and knowledge required to commence a rewarding career based on supporting individuals through the provision of person-centred community services. Through this course you will learn essential skills such as how to respond to client needs and provide individualised support, how to work and communicate in health and community services, how to recognise and respond to crisis situations and how to facilitate the interests and rights of clients.

Aside from fully enabling you to work in entry-level community service jobs, this course is also a great gateway for further education that would allow you to work in more specialised services such as disability care or aged care.

Note: This course is available through the Jobs & Skills WA Priority Industry Training and Work Readiness programs and a government funding discount is available for eligible students. Enquire now to find out if you qualify. This course is NOT available to people on 500 or 600 visas.

Please note – this course is available to Western Australian residents only.

If you are looking for a career that utilises your great communication and interpersonal skills as well as your desire to help others in the community, then this CHC52021 Diploma of Community Services qualification from Industry Skills Training could be a great career step. This qualification is also ideal for people already working in the community services sector who wish to expand their knowledge in the field and further their career.

The course will teach you essential skills required for holding positions involved in community services, case management and social housing that focus on management, coordination and delivery of person-centred services to individuals, groups and various communities.

By acquiring skills such as facilitating workplace debriefing and support processes, managing legal and ethical compliance, assessing and promoting social, emotional and physical well-being, providing advocacy and representation services and development and facilitation of all aspects of case management, you will be able to confidently perform in a range of community services positions across a broad spectrum of organisations.

This qualification will also enable you to work autonomously under broad directions from senior management, as well as to oversee the work of junior staff members.

This course if offered at our Malaga campus (full time Mon – Fri), and our Joondalup campus (3 evenings a week Tues-Thurs).

There is a minimum work placement component of 100 hours.

Note: This course is available through the Jobs & Skills WA Priority Industry Training and Lower Fees, Local Skills programs. A government funded discount is available for eligible students. Enquire now to find out if you qualify. This course is NOT available to people on 500 or 600 visas.

If you are looking for a career path based on helping others overcome issues posed by mental health challenges, or you already have some community services or health experience and would like to advance your career, then this CHC53315 Diploma of Mental Health qualification from Hader Institute of Education could be a great option for you.

This qualification is designed to give you all the necessary specialist skills that will allow you to work with and support people in the community who face various challenges related to mental health. The course will teach you essential skills such as how to provide recovery oriented mental health services, how to provide early intervention, health prevention and promotion programs, how to provide services to people with co-existing mental health and alcohol and other drugs issues and how to assess and promote social, emotional and physical well-being.

The theoretical component of the qualification is 100% online based, while the course also involves 160 hours of practical work placement which will ensure that on completion you will have both required skills and knowledge and real world experience to engage in one of many mental health work positions available nationally.

If you’re the type of person who is driven by a strong sense of compassion and want to turn your love for helping people in need into a rewarding and stable career, then this CHC33015 Certificate III in Individual Support (Ageing) qualification from Insight Training could be exactly what you’re looking for.

Australia has an ageing population and demand for qualified Aged Care professionals is on the rise, so this is a perfect time to enter this growing industry. This qualification will ensure that you have all the necessary skills and confidence to perform to your best in this important and in-demand sector. You will gain crucial skills such as how to communicate and work in health or community services, how to facilitate the empowerment of older people, how to deliver care services using a palliative approach and how to provide support to people living with dementia, and by the end of the course you will be fully equipped and qualified to take on a range of individual and community support roles in the Aged Care sector and beyond.

This course also entails a 120 hour practical work component at an approved service facility which will both serve to test your skills in a real-life work environment and give you practical experience within the industry. Insight Training will be able to assist students with finding appropriate placement if required.

You have a choice of studying this course in-classroom at one of our campuses (in Morley, Joondalup or Rockingham) or do blended study. Please note that both options still involve the practical work experience component.

This CHC33015 Certificate III in Individual Support (Ageing) is available in Perth and regional WA. It is government-funded through the Jobs and Skills WA program, which applies to eligible WA residents, and is also covered by the WA Government and Commonwealth’s “Free in ’23 – extended into ’24” program, where students who qualify can enrol in eligible courses at no cost. Enquire today to see if you qualify!

This course uses the following delivery methods, please take this into account when assessing course suitability:

• On Campus / Classroom – you will need to attend daytime classes at one of Insight Training’s campuses at Morley, Rockingham or Joondalup in order to complete this course. This study mode is government funded.

After achieving this qualification, students may undertake the CHC43015 Certificate IV in Ageing Support.

Please Note: This course is NOT available to people on a 500 or 600 visa.

If you possess a strong sense of compassion and excellent communication skills, and are looking to commence a rewarding career based on helping people in your community, then this CHC43315 Certificate IV in Mental Health qualification from Insight Training could be just the course you’re looking for.

Focus on mental health in Australia is on the rise, as is the demand for trained mental health professionals nationally, and this course is specifically designed to give you all the necessary skills and knowledge, as well as confidence, to join this fast growing industry. By learning essential skills such as how to assess and promote social, emotional and physical well-being, how to recognise and respond to crisis situations, how to provide services to people with co-existing mental health and alcohol and other drug issues and how to work collaboratively with the care network and other services you will set yourself up to perform competently in one of many community or individual mental health support roles available throughout the country. This qualification will provide the basis for a fulfilling that will see you making a real difference in the community.

This course features 80 hours of practical work that will ensure that you are fully prepared to put your newly gained skills to use in real-world situations.

You have a choice of studying this course online (blended with virtual classes), or by correspondence. Please note that both options still involve the practical work experience component.

After successful completion of this course, you may like to do further study with the CHC52015 Diploma of Community Services.

This CHC43315 Certificate in Mental Health qualification from Insight Training has government funding from the Jobs and Skills WA program, which applies to eligible WA residents, and is also backed by the WA and Commonwealth Government funding initiative “Free in ’23 – extended into ’24”, where eligible students can enrol in a select group of courses at no cost. Enquire today to see if you qualify!

This course uses the following delivery methods, please take this into account when assessing course suitability:

• Blended with virtual classes – you can do the whole course online but you do need to attend some online classes at specific times (a couple of nights per week) with trainers. This study mode is government funded and is the most popular type of study mode used by students at Insight Training.

Please Note: This course is NOT available to people on a 500 or 600 visa.

This CHC43015 Certificate IV in Ageing Support qualification from Phillips Institute is ideal for individuals seeking a career change, or those looking to upgrade their aged care, health, or community services background and experience.

The Certificate IV in Aged Care is quickly becoming a requirement for all Personal Care Assistants (PCAs) as more employers seek qualified workers to provide services to the elderly with complex needs. This qualification allows you to provide basic nursing care and other daily living activities to individuals with complex needs. Additionally, you will gain the necessary skills to train and support other workers and residents to promote independence and community participation. You will also learn delegation and supervision techniques for other workers, such as Certificate III workers, and care planning and documentation to improve the quality of care provided to the elderly.

The course can be delivered via a combination of classroom workshops, Zoom classes, blended online learning, and lab skill days to deliver essential theory, skills, and knowledge. There are also practical training opportunities for you to develop your skills on the job, including placement in an aged care facility under supervision for a specified period of time. If you are already an active participant or currently employed in the residential aged care industry, your expertise will be recognised and you may be provided with the appropriate accreditation.

This course is covered by the Victorian Government’s Skills First funding program and eligible students can have 100% of their tuition fees covered. Please enquire now to see if you qualify for this government funding.

If you possess a strong sense of compassion and would like to build a career based on helping people who need support, then the CHC33021 Certificate III in Individual Support qualification from Phillips Institute could be an ideal course to get you started.

With an ageing population, demand for services of professional individual support providers in Australia is at an all time high, and this course will provide you with all the skills and knowledge you need to join this rewarding and growing industry. You will learn essentials skills such as how to communicate and work in health or community services, how to provide individualised support and how to promote clients’ independence and well-being, how to provide support to people living with dementia and how to support community participation and social inclusion.

This course also involves 120 hours of practical work placement organised by Phillips Institute, designed to give you real world work experience and enable you to hit the ground running in any individual support role you may engage with on completion of the course.

The CHC33021 Certificate III in Individual Support qualification from the Phillips Institute is covered by Victorian Government’s Skills First funding. Please enquire now to see if you qualify for this government funded program.

If you posses a sense of compassion and are looking to start developing a career caring for people with disabilities, then this CHCSS00081 Induction to Disability skill-set course from Open Colleges could be an ideal starting point for you.

This course is ideal for people looking to start studying for their disability certificate qualifications who do not meet entry criteria, or for people already working in the industry who wish to up-skill without having to tackle a certificate-level qualification. You will learn essential industry skills such as how to facilitate the empowerment of people with a disability, how to communicate and work in health or community services, how to provide individualised support and how to follow safe work practices for direct client care. By the end of the course you will have all the knowledge required to take on entry-level roles in the disability sector, or to gain access to the CHC33015 Certificate III in Individual Support (Disability) qualification which will allow you to pursue more senior roles.

This course is delivered 100% online.

PLEASE NOTE – Open Colleges is a privately-run RTO, not government-run like a TAFE, so they cannot offer government funding. Please check eligibility requirements before beginning an enrolment with Open Colleges.

If you’re currently employed in the community services sector and are looking for a way to further your career, then this CHC52021 Diploma of Community Services (Case Management) qualification from GROW Training Group could be the way to go.

Throughout this course, you will acquire the essential skills to effectively manage, coordinate, and/or deliver person-centered services to individuals, groups, and communities. There are a growing number of career opportunities based around advocacy in areas such as family welfare, community health, employment services, and disability services. Upon successful completion of the Diploma of Community Services, you will be well-prepared and fully qualified for a fulfilling career as a case manager.

This course also entails 200 hours of supervised work placement which will have to be completed prior to graduation.

Enrolment period is 24 months. We find our students complete the qualification in varied time frames. It really does depend on your life situation and availability. The program can be completed in a much shorter time – we would recommend aiming at completing 1 unit per month.

This program is delivered in our online learner system. You do not need to come to class, however, you will need to stay connected with your Educator and attend phone and/or web meetings to complete some of the practical components of your course. eLearning allows you the flexibility of completing your course at your own pace, at times to suit work and other life commitments. You can work on your course at anytime, anywhere supported by your industry experienced educator via telephone and email no matter where you are.

Please Note: Grow Training Group operates as a privately managed Registered Training Organisation (RTO), differing from government-run institutions such as a TAFE. Consequently, Grow does not offer government funding.

Please note – this course is available to Western Australian residents only.

If you are considering a career in social services, or are already working in a community support setting and wish to move into more senior positions, then this CHC42021 Certificate IV in Community Services qualification from Industry Skills Training could be just what you’re looking for.

This nationally recognised qualification provides you with the necessary skills to facilitate person-centered services for both individuals and groups. You will learn community services essentials such as how to recognise and respond appropriately to domestic and family violence, how to work in an alcohol and other drugs context, how to facilitate individual service planning and delivery and how to work with people with mental health issues, amongst others. On successful completion of this program, you will be equipped to operate independently within prescribed frameworks or even oversee the work of others. The curriculum is designed to ready you for a spectrum of roles within community service and case management settings.

Note: This course is available through the Jobs & Skills WA Priority Industry Training and Work Readiness programs and a government funding discount is available for eligible students to enable fee-free training. Enquire now to find out if you qualify. This course is NOT available to people on 500 or 600 visas.