How to Become a Community Services Manager: Australian Careers in Community Services

Please note – this course is available to Western Australian residents only.

If you are looking for a career that utilises your great communication and interpersonal skills as well as your desire to help others in the community, then this CHC52021 Diploma of Community Services qualification from Industry Skills Training could be a great career step. This qualification is also ideal for people already working in the community services sector who wish to expand their knowledge in the field and further their career.

The course will teach you essential skills required for holding positions involved in community services, case management and social housing that focus on management, coordination and delivery of person-centred services to individuals, groups and various communities.

By acquiring skills such as facilitating workplace debriefing and support processes, managing legal and ethical compliance, assessing and promoting social, emotional and physical well-being, providing advocacy and representation services and development and facilitation of all aspects of case management, you will be able to confidently perform in a range of community services positions across a broad spectrum of organisations.

This qualification will also enable you to work autonomously under broad directions from senior management, as well as to oversee the work of junior staff members.

This course if offered at our Malaga campus (full time Mon – Fri), and our Joondalup campus (3 evenings a week Tues-Thurs).

There is a minimum work placement component of 100 hours.

Note: This course is available through the Jobs & Skills WA Priority Industry Training and Lower Fees, Local Skills programs. A government funded discount is available for eligible students. Enquire now to find out if you qualify. This course is NOT available to people on 500 or 600 visas.

If you are a compassionate person with good communication skills, and would like to build a rewarding career based on building stronger local communities, then this CHC52015 Diploma of Community Services qualification from Insight Training could be just the thing you’re looking for.

This contemporary course is specifically designed to give you all the skills and knowledge required to take on challenges presented in community services roles, as well as the ability to take on more senior and management roles in the sector. You will learn essential skills such as how to analyse impacts of sociological factors on clients in community work and services, how to develop and implement service programs, how to manage legal and ethical compliance and how to develop, facilitate and review all aspects of case management.

The course will allow you to choose an elective specialisation that focuses on one of the important aspects of community work such as drug and alcohol recovery, mental health, disability, youth work or case management. The course also involves 100-120 hours of practical work placement which will allow you to gain crucial practical experience required to hit the ground running once you take on a specific role in the industry.

You have a choice of studying this course online (blended with virtual classes), or by correspondence. Please note that both options still involve the practical work experience component.

This course is government funded through the Jobs and Skills WA program, which applies to eligible WA residents.

This course uses the following delivery methods, please take this into account when assessing course suitability:

• Blended with virtual classes – you can do the whole course online but you do need to attend some online classes at specific times (a couple of nights per week) with trainers. This study mode is government funded and is the most popular type of study mode used by students at Insight Training.

Please Note: This course is NOT available to people on a 500 or 600 visa.

 

If you’re currently employed in the community services sector and are looking for a way to further your career, then this CHC52021 Diploma of Community Services (Case Management) qualification from GROW Training Group could be the way to go.

Throughout this course, you will acquire the essential skills to effectively manage, coordinate, and/or deliver person-centered services to individuals, groups, and communities. There are a growing number of career opportunities based around advocacy in areas such as family welfare, community health, employment services, and disability services. Upon successful completion of the Diploma of Community Services, you will be well-prepared and fully qualified for a fulfilling career as a case manager.

This course also entails 200 hours of supervised work placement which will have to be completed prior to graduation.

Enrolment period is 24 months. We find our students complete the qualification in varied time frames. It really does depend on your life situation and availability. The program can be completed in a much shorter time – we would recommend aiming at completing 1 unit per month.

This program is delivered in our online learner system. You do not need to come to class, however, you will need to stay connected with your Educator and attend phone and/or web meetings to complete some of the practical components of your course. eLearning allows you the flexibility of completing your course at your own pace, at times to suit work and other life commitments. You can work on your course at anytime, anywhere supported by your industry experienced educator via telephone and email no matter where you are.

Please Note: Grow Training Group operates as a privately managed Registered Training Organisation (RTO), differing from government-run institutions such as a TAFE. Consequently, Grow does not offer government funding.