How to Become a Community Services Case Manager: Australian Careers in Community Services

Please note – this course is available to Western Australian residents only.

If you possess great empathy skills and are passionate about your community and well-being of others, then this nationally recognised Certificate III in Community Services (CHC32015) qualification from Industry Skills Training could be the right step for you.

This qualification is designed for entry level community service workers and will equip you with all the necessary skills and knowledge required to commence a rewarding career based on supporting individuals through the provision of person-centred community services. Through this course you will learn essential skills such as how to respond to client needs and provide individualised support, how to work and communicate in health and community services, how to recognise and respond to crisis situations and how to facilitate the interests and rights of clients.

Aside from fully enabling you to work in entry-level community service jobs, this course is also a great gateway for further education that would allow you to work in more specialised services such as disability care or aged care.

Note: This course is available through the Jobs & Skills WA Priority Industry Training and Work Readiness programs and a government funding discount is available for eligible students. Enquire now to find out if you qualify. This course is NOT available to people on 500 or 600 visas.

If you are a community minded person who is looking to commence a rewarding career based on helping others overcome obstacles caused by alcohol and drug addiction, then this CHC53215 Diploma of Alcohol and Other Drugs qualification from Hader Institute of Education could be ideal for you.

This course is designed to give you all the contemporary skills and knowledge to confidently engage in community support and counseling roles aimed at supporting people in overcoming problems arising from drug and alcohol abuse. You will gain crucial skills such as how to assess needs of clients with alcohol and other drugs issues, how to develop and review individual alcohol and other drugs treatment plans, how to establish and manage client relationships and work with diverse people and how to work effectively in trauma informed care.

Our online blended delivery model is based on three online classroom sessions per week as well as 22 hours per week of structured self-paced study, as well as monthly one-on-one tutoring session, that will see you graduate in as little as 12 months.

If you are looking for a career path based on helping others overcome issues posed by mental health challenges, or you already have some community services or health experience and would like to advance your career, then this CHC53315 Diploma of Mental Health qualification from Hader Institute of Education could be a great option for you.

This qualification is designed to give you all the necessary specialist skills that will allow you to work with and support people in the community who face various challenges related to mental health. The course will teach you essential skills such as how to provide recovery oriented mental health services, how to provide early intervention, health prevention and promotion programs, how to provide services to people with co-existing mental health and alcohol and other drugs issues and how to assess and promote social, emotional and physical well-being.

The theoretical component of the qualification is 100% online based, while the course also involves 160 hours of practical work placement which will ensure that on completion you will have both required skills and knowledge and real world experience to engage in one of many mental health work positions available nationally.

If you are looking to turn your desire to build better communities by helping others into a rewarding career, then this CHC52021 Diploma of Community Services qualification from Hader Institute of Education could be a great qualification for you. The Australian Government is putting more resources into the community services sector and the number of professionals required to work in this field is expected to increase threefold over the next decade, so now is the perfect time to become a qualified community services professional.

This course is designed to give you all the necessary knowledge in fields such as community services, case management and social housing, and on completion you will be able to undertake a variety of community support based roles. You will learn essential skills such as how to analyse impact of sociological factors on clients in community work and services, how to establish and confirm the counselling relationship, how to facilitate the counselling relationship and process and how to provide case management supervision.

This 100% online course consists of three hours per week of online classroom sessions, 22 hours per week of structured self-paced study and seven one-on-one online skills development and practice sessions and will see you ready to commence your first role in community services within 12 months. All learners will be required to complete a total of 100 hours of practical work placement as part of their studies. You’ll be placed in an organisation relevant to your field of study.

If you possess great communication skills and are an empathic person who enjoys helping others live their best lives, then this CHC50421 Diploma of Youth Work qualification from Hader Institute of Education could set you on the path to a successful and rewarding career.

This course is designed to provide you with all the required knowledge as well as initial experience required to become an effective youth support worker, and will teach you essential skills in the field such as how to develop, facilitate and review all aspects of case management, how to identify and respond to children and young people at risk, how to work effectively with young people in youth work context, how to manage service response to young people in crisis and how to provide services for young people and their needs and circumstances.

This online course consists of three hours per week of online classroom sessions, 22 hours per week of structured self-paced study and seven one-on-one online skills development and practice sessions, as well as 100 hours of practical work placement, and will see you ready to commence working in one of many youth-support roles available nationally within 12 months.

If you are a compassionate person with good communication skills, and would like to build a rewarding career based on building stronger local communities, then this CHC52015 Diploma of Community Services qualification from Insight Training could be just the thing you’re looking for.

This contemporary course is specifically designed to give you all the skills and knowledge required to take on challenges presented in community services roles, as well as the ability to take on more senior and management roles in the sector. You will learn essential skills such as how to analyse impacts of sociological factors on clients in community work and services, how to develop and implement service programs, how to manage legal and ethical compliance and how to develop, facilitate and review all aspects of case management.

The course will allow you to choose an elective specialisation that focuses on one of the important aspects of community work such as drug and alcohol recovery, mental health, disability, youth work or case management. The course also involves 100-120 hours of practical work placement which will allow you to gain crucial practical experience required to hit the ground running once you take on a specific role in the industry.

You have a choice of studying this course online (blended with virtual classes), or by correspondence. Please note that both options still involve the practical work experience component.

This course is government funded through the Jobs and Skills WA program, which applies to eligible WA residents.

This course uses the following delivery methods, please take this into account when assessing course suitability:

• Blended with virtual classes – you can do the whole course online but you do need to attend some online classes at specific times (a couple of nights per week) with trainers. This study mode is government funded and is the most popular type of study mode used by students at Insight Training.

Please Note: This course is NOT available to people on a 500 or 600 visa.

 

If you’re the type of person who is driven by a strong sense of compassion and want to turn your love for helping people in need into a rewarding and stable career, then this CHC33015 Certificate III in Individual Support (Ageing) qualification from Insight Training could be exactly what you’re looking for.

Australia has an ageing population and demand for qualified Aged Care professionals is on the rise, so this is a perfect time to enter this growing industry. This qualification will ensure that you have all the necessary skills and confidence to perform to your best in this important and in-demand sector. You will gain crucial skills such as how to communicate and work in health or community services, how to facilitate the empowerment of older people, how to deliver care services using a palliative approach and how to provide support to people living with dementia, and by the end of the course you will be fully equipped and qualified to take on a range of individual and community support roles in the Aged Care sector and beyond.

This course also entails a 120 hour practical work component at an approved service facility which will both serve to test your skills in a real-life work environment and give you practical experience within the industry. Insight Training will be able to assist students with finding appropriate placement if required.

You have a choice of studying this course in-classroom at one of our campuses (in Morley, Joondalup or Rockingham) or do blended study. Please note that both options still involve the practical work experience component.

This CHC33015 Certificate III in Individual Support (Ageing) is available in Perth and regional WA. It is government-funded through the Jobs and Skills WA program, which applies to eligible WA residents, and is also covered by the WA Government and Commonwealth’s “Free in ’23 – extended into ’24” program, where students who qualify can enrol in eligible courses at no cost. Enquire today to see if you qualify!

This course uses the following delivery methods, please take this into account when assessing course suitability:

• On Campus / Classroom – you will need to attend daytime classes at one of Insight Training’s campuses at Morley, Rockingham or Joondalup in order to complete this course. This study mode is government funded.

After achieving this qualification, students may undertake the CHC43015 Certificate IV in Ageing Support.

Please Note: This course is NOT available to people on a 500 or 600 visa.

If you’re currently employed in the community services sector and are looking for a way to further your career, then this CHC52021 Diploma of Community Services (Case Management) qualification from GROW Training Group could be the way to go.

Throughout this course, you will acquire the essential skills to effectively manage, coordinate, and/or deliver person-centered services to individuals, groups, and communities. There are a growing number of career opportunities based around advocacy in areas such as family welfare, community health, employment services, and disability services. Upon successful completion of the Diploma of Community Services, you will be well-prepared and fully qualified for a fulfilling career as a case manager.

This course also entails 200 hours of supervised work placement which will have to be completed prior to graduation.

Enrolment period is 24 months. We find our students complete the qualification in varied time frames. It really does depend on your life situation and availability. The program can be completed in a much shorter time – we would recommend aiming at completing 1 unit per month.

This program is delivered in our online learner system. You do not need to come to class, however, you will need to stay connected with your Educator and attend phone and/or web meetings to complete some of the practical components of your course. eLearning allows you the flexibility of completing your course at your own pace, at times to suit work and other life commitments. You can work on your course at anytime, anywhere supported by your industry experienced educator via telephone and email no matter where you are.

Please Note: Grow Training Group operates as a privately managed Registered Training Organisation (RTO), differing from government-run institutions such as a TAFE. Consequently, Grow does not offer government funding.