How to Become a Community Manager: Australian Careers in Community Services

4 Courses

Displaying 4 of 4 courses

Filters

Clear all

Location

Industry

Study Mode

Payment Option

Qualification

Course Provider

10904NAT

Diploma of Social Media Marketing

Social media marketers are in high demand and businesses everyone are quickly recognising its influence! Tap into the power of social media for your business with this 10904NAT Diploma of Social Media Marketing delivered online by Open Colleges.

From Facebook and LinkedIn to Snapchat and Instagram, you will learn how to devise a social media plan for a range of mediums, and utilise tools such as email marketing and effective content to build your own personal brand.

This online course was created by industry leaders… We’re talking members of Forbes’ Top 50 global social media experts! You’ll get taken through social media network strategy, how to create engaging and effective marketing content, and master the art of creating your own personal brand on social media.

You will also learn how to use email marketing in your workplace, plus have the opportunity to set up and manage social media accounts across a number of channels, meaning you’ll graduate with an impressive portfolio showcasing your abilities and the cutting edge skills to succeed in the dynamic field of social media marketing.

Each student will receive a free 12 month student membership to the Australian Marketing Institute (AMI), the industry peak body for marketing professionals in Australia.

PLEASE NOTE – Open Colleges is a privately-run RTO, not government-run like a TAFE, so they cannot offer government funding. Please check eligibility requirements before beginning an enrollment with Open Colleges.

Online

Community Manager, Content Marketing Manager, Content Strategist, Social Media Consultant, Social Media Manager, Social Media Strategist

Price may vary

Self-paced; up to 24 months

10118NAT

Diploma of Social Media Marketing

The 10904NAT Diploma of Social Media Marketing from Upskilled provides a comprehensive overview of skills and strategies used in social media marketing, and is aimed at anyone wishing to start working in the field.

Material covered in the course includes marketing strategies, audience identification, content marketing, email marketing, social media platforms, budgeting and planning, providing you with a skill set that’s up to date and in demand. By the end of the course you will have fully mastered all the essential skills such as how to plan conduct and optimise organic social media marketing, how to design and develop marketing communication plans, how to develop an effective social media strategy, amongst others.

This course is delivered entirely online by Upskilled, allowing you the flexibility to study from home and pace your learning to suit your schedule.

Online

Community Manager, Content Marketing Manager, Social Media Analyst, Social Media Consultant, Social Media Manager, Social Media Officer, Social Media Strategist

Price may vary

12-18 months

CHC52021

Diploma of Community Services (WA only)

Please note – this course is available to Western Australian residents only.

If you are looking for a career that utilises your great communication and interpersonal skills as well as your desire to help others in the community, then this CHC52021 Diploma of Community Services qualification from Industry Skills Training could be a great career step. This qualification is also ideal for people already working in the community services sector who wish to expand their knowledge in the field and further their career.

The course will teach you essential skills required for holding positions involved in community services, case management and social housing that focus on management, coordination and delivery of person-centred services to individuals, groups and various communities.

By acquiring skills such as facilitating workplace debriefing and support processes, managing legal and ethical compliance, assessing and promoting social, emotional and physical well-being, providing advocacy and representation services and development and facilitation of all aspects of case management, you will be able to confidently perform in a range of community services positions across a broad spectrum of organisations.

This qualification will also enable you to work autonomously under broad directions from senior management, as well as to oversee the work of junior staff members.

This course if offered at our Malaga campus (full time Mon – Fri), and our Joondalup campus (3 evenings a week Tues-Thurs).

There is a minimum work placement component of 100 hours.

Note: This course is available through the Jobs & Skills WA Priority Industry Training and Lower Fees, Local Skills programs. A government funded discount is available for eligible students. Enquire now to find out if you qualify. This course is NOT available to people on 500 or 600 visas.

Classroom, On Campus, Workplace

Aged Care Service Manager, Aged Care Worker, Case Manager, Case Worker, Community Care Worker, Community Development Officer, Community Manager, Community Services Manager, Community Services Worker, Community Worker, Youth Worker

Price may vary

Enquire now for course duration

CHC42021

Certificate IV in Community Services (WA only)

Please note – this course is available to Western Australian residents only.

If you are considering a career in social services, or are already working in a community support setting and wish to move into more senior positions, then this CHC42021 Certificate IV in Community Services qualification from Industry Skills Training could be just what you’re looking for.

This nationally recognised qualification provides you with the necessary skills to facilitate person-centered services for both individuals and groups. You will learn community services essentials such as how to recognise and respond appropriately to domestic and family violence, how to work in an alcohol and other drugs context, how to facilitate individual service planning and delivery and how to work with people with mental health issues, amongst others. On successful completion of this program, you will be equipped to operate independently within prescribed frameworks or even oversee the work of others. The curriculum is designed to ready you for a spectrum of roles within community service and case management settings.

Note: This course is available through the Jobs & Skills WA Priority Industry Training and Work Readiness programs and a government funding discount is available for eligible students to enable fee-free training. Enquire now to find out if you qualify. This course is NOT available to people on 500 or 600 visas.

Classroom, On Campus

Care Service Team Leader, Community Care Worker, Community Centre Manager, Community Manager, Community Services Worker, Community Support Worker, Community Worker

Price may vary

Enquire now for course duration

On this page

What is a Community Manager?

What will I do?

What skills do I need?

Resources

What is a Community Manager?

The role of a Community Manager is both dynamic and rewarding, serving as a vital link between an organisation and its community. Community Managers are responsible for fostering relationships, building engagement, and creating a sense of belonging among community members. They play a crucial role in shaping the community’s voice and ensuring that it aligns with the organisation’s goals and values. This career is perfect for individuals who are passionate about connecting with people and making a positive impact in their communities.

In their day-to-day activities, Community Managers engage with community members through various channels, including social media, forums, and in-person events. They are responsible for developing and implementing strategies to enhance community engagement, which may involve organising events, creating content, and facilitating discussions. Additionally, they monitor community feedback and trends, using this information to inform their strategies and improve the overall community experience. This role requires a blend of creativity, communication skills, and analytical thinking, making it an exciting and multifaceted career choice.

Community Managers also collaborate with other departments, such as marketing and customer service, to ensure a cohesive approach to community engagement. They often analyse data to measure the effectiveness of their initiatives, adjusting their strategies as needed to maximise impact. This role not only allows individuals to utilise their interpersonal skills but also provides opportunities for professional growth and development in areas such as project management and digital marketing.

Overall, a career as a Community Manager is an excellent choice for those who thrive in social environments and are eager to contribute to the well-being of their communities. With the increasing importance of community engagement in various sectors, this role offers a promising future filled with opportunities to make a meaningful difference.

Career snapshots For Community Managers

The role of a Community Manager is increasingly vital in various sectors, including community services, marketing, and hospitality. This position typically involves engaging with community members, managing social media platforms, and fostering relationships to enhance community engagement and support.

Average Age: The average age of Community Managers is around 30-40 years.
Gender Distribution: The field sees a diverse gender representation, with a slight female majority.
Hours per Week: Community Managers generally work around 38-40 hours per week, often with flexible hours to accommodate community events.
Average Salary: The average salary for Community Managers in Australia is approximately $80,000, with variations depending on the industry and location.
Unemployment Rate: The unemployment rate for Community Managers is relatively low, reflecting the demand for skilled professionals in this area.
Employment Numbers: There are currently around 10,000 individuals employed as Community Managers across Australia.
Projected Growth: The job market for Community Managers is expected to grow by 10% over the next five years, driven by increasing community engagement initiatives.

These insights highlight the importance of Community Managers in fostering connections and supporting community development, making it a rewarding career choice for those passionate about community engagement.

What will I do?

A Community Manager plays a vital role in fostering relationships and building a sense of community within an organisation or brand. They are responsible for engaging with community members, managing online platforms, and creating content that resonates with their audience. This position requires a blend of communication skills, creativity, and strategic thinking to ensure that the community feels valued and connected. Day-to-day tasks can vary widely, but they all contribute to the overarching goal of enhancing community engagement and satisfaction.

Engage with Community Members – Respond to comments, messages, and inquiries from community members across various platforms to foster a sense of belonging.
Create and Curate Content – Develop engaging content, including posts, articles, and multimedia, that resonates with the community and promotes interaction.
Monitor Community Feedback – Track and analyse feedback from community members to identify trends, concerns, and areas for improvement.
Organise Events and Activities – Plan and execute community events, both online and offline, to encourage participation and strengthen relationships.
Collaborate with Other Teams – Work closely with marketing, customer service, and product teams to align community initiatives with broader organisational goals.
Manage Social Media Accounts – Oversee the organisation’s social media presence, ensuring consistent messaging and engagement with followers.
Develop Community Guidelines – Establish and maintain guidelines for community behaviour to ensure a positive and respectful environment.
Analyse Community Metrics – Use analytics tools to measure community engagement and growth, adjusting strategies as needed to enhance performance.
Provide Support and Resources – Offer assistance and resources to community members, helping them navigate challenges and access relevant information.
Stay Informed on Industry Trends – Keep up-to-date with industry trends and best practices to continuously improve community management strategies.

What skills do I need?

A career as a Community Manager requires a diverse set of skills that blend communication, organisation, and strategic thinking. Effective Community Managers must possess strong interpersonal skills to engage with various stakeholders, including community members, clients, and team members. They should be adept at conflict resolution and possess the ability to foster a sense of belonging within the community. Additionally, proficiency in digital communication tools and social media platforms is essential, as these are often the primary channels for community engagement and outreach.

Moreover, analytical skills are crucial for assessing community needs and measuring the impact of initiatives. Community Managers should be able to develop and implement strategies that align with organisational goals while also being responsive to the evolving needs of the community. Project management skills are also beneficial, enabling them to coordinate events and programs effectively. Ultimately, a successful Community Manager combines empathy with strategic insight, ensuring that community voices are heard and valued.

Skills/attributes

Strong communication skills
Ability to engage and build relationships with community members
Social media proficiency
Conflict resolution skills
Organisational skills
Event planning and management
Analytical thinking
Creativity and innovation
Understanding of community dynamics
Empathy and cultural sensitivity
Project management skills
Ability to work collaboratively
Knowledge of marketing strategies
Adaptability and flexibility
Strong writing and content creation skills

Resources

NATIONAL

QLD

VIC

ACT

TAS

CourseFinder makes every effort to ensure the information we provide is correct at the time of publication. We welcome your input to help keep our career profiles as accurate and up to date as possible. All queries and feedback will be taken into consideration as we conduct periodic reviews of our content. Add your voice to the conversation!

How to Become a Community Manager: Australian Careers in Community Services

What is a Community Manager?

Career snapshots For Community Managers

What will I do?

What skills do I need?

Skills/attributes

Resources

Career Outcomes