How to Become a Community Liaison: Australian Careers in Community Services

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Graduate Diploma in Psychology

Are you looking to use the power of psychology to make an impact but don’t have a background in the field? The Graduate Diploma in Psychology from UTS Online is 100% online and is your first step towards pursuing your career in psychology.

Psychological science can be applied in a range of disciplines, including health care, business management, HR, urban planning, sport performance, public service, and more.

In this course you’ll gain contemporary knowledge and practical skills, preparing you to harness the power of psychology, whatever your field of your work.

Upon successful completion of this course, you may apply for the Graduate Diploma in Psychology (Advanced), which is the next step in your pathway to becoming a registered psychologist or researcher.

Online

Aged Care Worker, Community Liaison, Counsellor, HR Consultant, HR Manager, HR Officer, Mental Health Support Worker, Psychology Teacher, Therapist, Wellbeing Consultant

Price may vary

20 months minimum

CHC42021

Certificate IV in Community Services

If you possess a genuine passion for facilitating positive transformations in individuals’ lives, enhancing their self-sufficiency and overall well-being, then this CHC42021 Certificate IV in Community Services qualification from GROW Training Group could be just the qualification you’re after.

Professionals in the field of Community Services offer invaluable support, advocacy, and interventions to clients, whether on an individual basis, within group settings, or within broader community contexts, encompassing a diverse spectrum of services. This program equips you with the skills necessary to assume diverse roles within the community sector, enabling you to make a meaningful impact on the well-being of others. This qualification is a prerequisite for community service professionals engaged in the design and delivery of person-centered services to both individuals and groups. As a member of the Community Service workforce, your primary goal is to provide effective care to the community as a whole, as well as its individual constituents, with the ultimate aim of fostering positive life changes.

It also involves a mandatory 40 hours of supervised work placement designed to give you the industry real world experience.

Enrolment period is 24 months. We find our students complete the qualification in varied time frames. It really does depend on your life situation and availability. The program can be completed in a much shorter time – we would recommend aiming at completing 1 unit per month.

This program is delivered in our online learner system. You do not need to come to class, however, you will need to stay connected with your Educator and attend phone and/or web meetings to complete some of the practical components of your course. eLearning allows you the flexibility of completing your course at your own pace, at times to suit work and other life commitments. You can work on your course at anytime, anywhere supported by your industry experienced educator via telephone and email no matter where you are.

Please Note: Grow Training Group operates as a privately managed Registered Training Organisation (RTO), differing from government-run institutions such as a TAFE. Consequently, Grow does not offer government funding.

Blended, Online, Workplace

Online

Aged Care Worker, Assistant Community Services Worker, Community Centre Manager, Community Development Officer, Community Liaison, Community Support Worker, Community Wellness Officer, Disabilities Services Officer, Disability Support Worker, Indigenous Community Liaison Officer, Youth Worker

Price may vary

Maximum of 24 months

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What is a Community Liaison?

What will I do?

What skills do I need?

Resources

What is a Community Liaison?

The role of a Community Liaison Officer is both dynamic and rewarding, serving as a vital link between various community groups, organisations, and government entities. These professionals are dedicated to fostering communication and collaboration, ensuring that the voices of community members are heard and represented. By engaging with diverse populations, Community Liaison Officers play a crucial role in building trust and understanding, which is essential for effective community development and support.

Community Liaison Officers are responsible for a range of tasks that facilitate effective communication. They often conduct research to prepare reports and briefing notes, which help inform stakeholders about community needs and concerns. Attending meetings and maintaining confidential files are also key aspects of their role, as they ensure that all relevant information is documented and accessible. By processing incoming and outgoing correspondence, they help streamline communication between various parties, making it easier for everyone involved to stay informed and engaged.

In addition to their administrative duties, Community Liaison Officers actively participate in community events and initiatives, promoting awareness and understanding of local issues. They work closely with community members to identify their needs and advocate for resources and support. This hands-on approach not only enhances their understanding of the community but also empowers residents to take an active role in shaping their environment. The impact of their work can be seen in the strengthened relationships and improved outcomes for the communities they serve.

Overall, a career as a Community Liaison Officer offers the opportunity to make a meaningful difference in people’s lives. By bridging gaps between various stakeholders and fostering open communication, these professionals contribute to the development of vibrant, inclusive communities. With a focus on collaboration and advocacy, Community Liaison Officers are essential in creating positive change and ensuring that every voice is valued and heard.

Career snapshots For Community Liaisons

The role of a Community Liaison Officer is vital in establishing and maintaining communication between various community groups, organisations, and government entities. This position is particularly significant in sectors such as public administration, health care, and education, where effective communication can lead to improved community outcomes.

Average Age: 41 years
Gender Distribution: 71% female
Hours Worked: Average of 40 hours per week, with 72% working full-time
Average Salary: Ranges from $80,000 to $100,000 annually
Unemployment Rate: N/A
Employment Numbers: Approximately 7,400 individuals are employed in this role
Projected Growth: Annual employment growth data is not specified

Community Liaison Officers play a crucial role in fostering relationships and facilitating communication, making them essential in various sectors. As the demand for effective community engagement continues to rise, this profession is expected to remain relevant and necessary in the evolving job market.

Source: ABS, 2021 Census of Population and Housing.

What will I do?

A Community Liaison Officer plays a vital role in bridging the gap between various community groups, organisations, and government entities. They are responsible for fostering communication, understanding, and collaboration among diverse stakeholders to ensure that community needs are met effectively. This position requires strong interpersonal skills, a deep understanding of community dynamics, and the ability to manage multiple tasks efficiently. Each day presents new opportunities to engage with the community and facilitate meaningful connections.

Liaising with community members – Establishing and maintaining communication between various parties, organisations, and government bodies.
Researching and preparing documents – Compiling reports, briefing notes, and correspondence to facilitate effective communication.
Maintaining confidential files – Organising and safeguarding sensitive information and documents.
Attending meetings – Participating in discussions with stakeholders to address community issues and initiatives.
Processing correspondence – Managing incoming and outgoing mail, filing documents, and maintaining accurate records.

What skills do I need?

A career as a Community Liaison Officer requires a diverse set of skills that facilitate effective communication and collaboration between various community groups, organisations, and government entities. Strong interpersonal skills are essential, as these professionals must engage with a wide range of stakeholders, fostering relationships built on trust and mutual understanding. Additionally, excellent written communication skills are crucial for preparing reports, briefing notes, and other documentation that aid in conveying important information clearly and concisely.

Moreover, a Community Liaison Officer should possess strong organisational abilities to manage multiple tasks, including attending meetings, maintaining records, and processing correspondence. Research skills are also important, as they help in gathering relevant information to support community initiatives and address concerns effectively. Finally, a commitment to confidentiality and ethical practices is vital, ensuring that sensitive information is handled appropriately while serving the community’s best interests.

Skills/attributes

Strong communication skills
Interpersonal skills
Research and analytical abilities
Report writing and documentation skills
Organisational skills
Ability to maintain confidentiality
Problem-solving skills
Knowledge of community resources and services
Ability to work collaboratively with diverse groups
Flexibility and adaptability
Time management skills
Understanding of local government processes
Empathy and cultural sensitivity
Public speaking and presentation skills
Networking and relationship-building skills

Resources

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How to Become a Community Liaison: Australian Careers in Community Services

What is a Community Liaison?

Career snapshots For Community Liaisons

What will I do?

What skills do I need?

Skills/attributes

Resources

Career Outcomes