How to Become a Clerk: Australian Careers in Administration

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What is a Clerk?

What will I do?

What skills do I need?

Resources

What is a Clerk?

The role of a Clerk is a vital component in the smooth operation of various organisations across multiple industries. Clerks are responsible for performing a wide range of clerical and administrative tasks that support the daily functions of their workplace. This career offers individuals the opportunity to engage in diverse activities, from managing correspondence to maintaining records, making it an essential role in any office environment.

Clerks typically handle tasks such as recording, preparing, sorting, and filing information, which ensures that data is organised and easily accessible. They are often the first point of contact for incoming mail, sorting and distributing it accordingly. Additionally, Clerks may be responsible for transcribing information onto computers, proofreading documents, and preparing routine reports. Their attention to detail and organisational skills are crucial in maintaining the efficiency of administrative processes.

In addition to these responsibilities, Clerks may also provide customer service by answering queries and offering information about services. This aspect of the role allows them to interact with clients and colleagues, fostering a collaborative work environment. Many Clerks also take on receptionist duties, which can include managing phone calls and greeting visitors, further enhancing their communication skills and professional presence.

A career as a Clerk can be both rewarding and fulfilling, offering a stable work environment with opportunities for growth. With the right skills and experience, individuals can advance to higher administrative roles or specialise in specific areas such as accounting or human resources. This career path not only provides valuable experience but also lays a strong foundation for future professional development.

Career snapshots For Clerks

The role of a General Clerk is integral to various industries, performing a range of clerical and administrative tasks. This position is predominantly filled by women, with a significant majority of 84% of the workforce identifying as female. The median age of General Clerks is 42 years, indicating a mature workforce.

Average Age: 42 years
Gender Distribution: 84% female
Hours Worked: Average of 40 hours per week
Median Weekly Earnings: $1,305
Unemployment Rate: Approximately 2,900 positions projected to decline annually
Current Employment: 297,000 individuals employed as General Clerks
Projected Growth: Employment expected to decrease

General Clerks are employed across various sectors, including public administration, healthcare, and education. The role requires a diverse skill set, including data entry, report preparation, and customer service. As the job market evolves, those considering a career as a General Clerk should be aware of the changing landscape and potential shifts in employment opportunities.

What will I do?

Clerks play a vital role in various industries by performing essential administrative and clerical tasks that help ensure smooth operations within an organisation. They are often the backbone of office environments, managing information, correspondence, and documentation. With a focus on detail and organisation, clerks contribute significantly to the efficiency and effectiveness of their teams, making them indispensable in both public and private sectors.

Recording, preparing, sorting, classifying and filing information – Clerks manage and maintain accurate records and files to ensure easy access to information.
Sorting, opening and sending mail – They handle incoming and outgoing correspondence, ensuring timely delivery and proper distribution.
Photocopying and faxing documents – Clerks assist in duplicating and transmitting important documents as required.
Preparing reports of a routine nature – They compile and generate regular reports to support management and operational needs.
Recording issue of equipment to staff – Clerks track the distribution of office equipment and supplies to ensure accountability.
Receiving letters and telephone messages – They act as a point of contact for communication, relaying messages and information to relevant parties.
Transcribing information onto computers, and proofreading and correcting copy – Clerks input data into systems and ensure accuracy through careful proofreading.
May provide customers with information about services – They assist customers by answering queries and providing information about the organisation’s offerings.
May perform receptionist duties – Clerks often greet visitors and manage front desk operations, contributing to a welcoming environment.

What skills do I need?

A career as a Clerk requires a diverse set of skills that are essential for performing various clerical and administrative tasks effectively. Attention to detail is paramount, as Clerks are responsible for recording, preparing, sorting, and filing information accurately. Proficiency in computer skills, including data entry and document management, is also crucial, as Clerks often transcribe information and proofread documents. Additionally, strong organisational skills help in managing multiple tasks, such as sorting mail, photocopying, and preparing routine reports.

Communication skills are equally important, as Clerks may interact with customers and provide information about services. A professional demeanor and the ability to handle inquiries efficiently contribute to a positive workplace environment. Furthermore, adaptability and problem-solving skills are beneficial, enabling Clerks to navigate the dynamic nature of administrative duties. Overall, a combination of technical proficiency, organisational abilities, and interpersonal skills is vital for success in this role.

Skills/attributes

Strong organisational skills
Attention to detail
Effective communication skills
Proficiency in computer applications and data entry
Ability to manage time efficiently
Customer service orientation
Basic mathematical skills
Problem-solving abilities
Ability to work independently and as part of a team
Adaptability to changing tasks and environments
Filing and record-keeping skills
Confidentiality and integrity in handling sensitive information

Resources

NATIONAL

QLD

VIC

ACT

TAS

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How to Become a Clerk: Australian Careers in Administration

Sorry, we don't have any courses leading to a career as a Clerk for you at the moment. Please try searching again.

What is a Clerk?

Career snapshots For Clerks

What will I do?

What skills do I need?

Skills/attributes

Resources

Career Outcomes