How to Become a Care Service Employee: Australian Careers in Aged Care

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CHC33021

Certificate III in Individual Support (Disability) (WA only)

If you have a passion for compassionate care and aspire to make a meaningful impact in the lives of individuals with disabilities, then the CHC33021 Certificate III in Individual Support (Disability) offered by Insight Training is an ideal pathway for you.

In Australia, where the demand for skilled Disability Support professionals is increasing due to demographic shifts, this qualification emerges as a timely opportunity for those seeking a fulfilling and stable career. This course equips you with essential skills, including effective communication in health or community services, empowerment of people with disabilities, mental health issues and chronic disease. Upon completion, you will be thoroughly prepared and certified to excel in various individual and community support roles within the Disability sector.

The program includes a vital 120-hour practical work component in an approved service facility, offering you a chance to apply your skills in a real-world setting and gain invaluable industry experience. Insight Training supports students in securing suitable placements for this segment.

You have the flexibility to choose between in-classroom learning at Insight Training’s campuses or a do blended study. Both options incorporate the essential practical work experience component, ensuring a comprehensive learning journey.

This CHC33021 Certificate III in Individual Support (Disability) is available in Perth and regional WA. It is government-funded through the Jobs and Skills WA program, which applies to eligible WA residents, and is also covered by the WA Government and Commonwealth’s “Free in ’23 – extended into ’24” program, where students who qualify can enrol in eligible courses at no cost. Enquire today to see if you qualify!

This course uses the following delivery methods, please take this into account when assessing course suitability:

On Campus / Classroom – you will need to attend daytime classes at one of Insight Training’s campuses at Morley, Rockingham or Joondalup in order to complete this course. This study mode is government funded.

After achieving this qualification, students may undertake the CHC43115 Certificate IV in Disability.

Please Note: This course is NOT available to people on a 500 or 600 visa.

Blended, Classroom, On Campus, Workplace

Accommodation Support Worker, Care Assistant, Care Service Employee, Care Worker, Community Care Worker, Disability Service Worker, Family Support Worker, Home Care Assistant, Residential Care Worker, Residential Support Worker, Senior Personal Care Assistant

Price may vary

Flexible to suit your needs

Not Available

CHC33021

Certificate III in Individual Support (Ageing and Disability) On Campus QLD only

The CHC33021 Certificate III in Individual Support (Ageing and Disability) On Campus offered by KCA Education is designed for individuals passionate about making a difference in the lives of others. This comprehensive course equips students with the essential skills and knowledge required to provide individual support to those needing assistance in their daily lives. Over a duration of 16 weeks, students will engage in 12 weeks of face-to-face classroom training, followed by a practical work placement of 120 hours in an approved care organisation, ensuring they gain real-world experience in the field.

Throughout the course, participants will explore key learning areas such as personal care, communication skills, and the principles of person-centred support. The curriculum is tailored to prepare students for various roles within the aged and disability care sectors, including positions as care assistants, residential support workers, and home care assistants. With the demand for aged and disability care workers projected to rise significantly in the coming years, this qualification opens up numerous career pathways for graduates. Enquire to learn more.

Please Note

This course is only available to students in Queensland, and is NOT available to people on 500 or 600 visas.

A Virtual Online Classroom option for this course is available to Queensland students who live too far from the KCA Education’s Browns Plains campus.

On Campus, Workplace

QLD

Care Assistant, Care Service Employee, Home Care Assistant, Residential Support Worker

Price may vary

16 weeks

Not Available

CHC33021

Certificate III in Individual Support (Ageing and Disability) Online QLD only

The CHC33021 Certificate III in Individual Support (Ageing and Disability) Online, is offered by KCA Education and is designed for individuals passionate about making a difference in the lives of others. This comprehensive course equips students with the essential skills and knowledge required to provide individual support to those needing assistance in their daily lives. With a projected increase in demand for aged and disability care workers, this qualification opens the door to a rewarding career in a growing industry.

Spanning 16 weeks, the course combines 12 weeks of Virtual Online Classroom Access with 4 weeks of supervised work placement, ensuring students gain practical experience in a real-world setting. The curriculum covers a range of topics, including personal care, communication skills, and the ethical considerations of working in the aged and disability sectors. Graduates will be well-prepared for various roles, such as Care Assistant, Home Care Assistant, and Residential Support Worker.

With no formal entry requirements, this course is ideal for those looking to start a fulfilling career in support services. KCA Education is committed to providing a supportive learning environment, helping students to thrive and succeed in their chosen paths. Enquire to learn more about how this course can help kickstart a meaningful career in individual support.

This course is NOT self-paced. It requires full-time attendance in scheduled online virtual classes over a few months, replicating a face-to-face experience. If you’re looking for a flexible, self-paced course, this may not be suitable.

Please note:

This course is only available to students in Queensland, and is NOT available to people on 500 or 600 visas.

The Virtual Online Classroom option for this course is only available to Queensland students who live too far from the KCA Education’s Browns Plains campus. There is an On Campus version available for those who can travel to the campus.

Online, Workplace

Online, QLD

Care Assistant, Care Service Employee, Home Care Assistant, Residential Support Worker

Price may vary

16 weeks

On this page

What is a Care Service Employee?

What will I do?

What skills do I need?

Resources

What is a Care Service Employee?

The role of a Care Service Employee is both rewarding and impactful, providing essential support to individuals in need. These dedicated professionals work in various settings, including aged care facilities, hospitals, and community services, where they assist clients with daily living activities. Their primary goal is to enhance the quality of life for those they care for, ensuring that each individual feels valued and supported in their daily routines.

Care Service Employees are responsible for a wide range of tasks that contribute to the well-being of their clients. They assist with personal care, such as bathing, dressing, and grooming, while also providing companionship and emotional support. Additionally, they may help with meal preparation, medication management, and mobility assistance, ensuring that clients maintain their independence as much as possible. This role requires a compassionate nature, as well as strong communication skills to effectively engage with clients and their families.

In their daily work, Care Service Employees often collaborate with other healthcare professionals, including nurses and social workers, to create comprehensive care plans tailored to each client’s needs. They play a crucial role in monitoring the health and well-being of their clients, reporting any changes to the appropriate medical staff. This collaborative approach not only enhances the care provided but also fosters a supportive environment for both clients and their families.

Overall, a career as a Care Service Employee is an opportunity to make a meaningful difference in the lives of others. With a growing demand for skilled professionals in this field, individuals pursuing this career can find a fulfilling path that offers both personal and professional growth. The ability to positively impact the lives of others while working in a supportive and dynamic environment makes this role a truly rewarding choice.

Career snapshots For Care Service Employees

The role of a Care Service Employee is vital in supporting individuals who require assistance with daily living activities. This career is particularly suited for those who are compassionate and enjoy helping others. The demand for care service employees is on the rise, reflecting the growing need for support in various community and healthcare settings.

Average Age: Typically around 40 years old.
Gender Distribution: Predominantly female, with approximately 80% of the workforce being women.
Hours per Week: Most employees work between 30 to 40 hours per week, with many positions offering flexible hours.
Average Pay: The average annual salary for a Care Service Employee is approximately $54,798, with variations depending on the specific sector and location.
Unemployment Rate: The unemployment rate in this field is relatively low, reflecting the high demand for care services.
Employment Numbers: Approximately 4,505 individuals are currently employed as Care Service Employees across Australia.
Projected Growth: The sector is expected to grow significantly, with an increase in job openings anticipated over the next five years due to an ageing population and increased demand for care services.

These insights highlight the importance of pursuing a career as a Care Service Employee, offering both job security and the opportunity to make a meaningful impact in the lives of others.

What will I do?

Care Service Employees play a vital role in supporting individuals who require assistance with daily living activities. They work in various settings, including aged care facilities, hospitals, and community services, providing compassionate care and ensuring the well-being of their clients. Their responsibilities are diverse and require a blend of practical skills and emotional intelligence to foster a supportive environment for those in need.

Personal Care – Assisting clients with personal hygiene, grooming, and dressing to promote dignity and comfort.
Medication Management – Administering prescribed medications and monitoring clients for any side effects or changes in health.
Meal Preparation – Preparing nutritious meals according to dietary requirements and preferences to ensure proper nutrition.
Mobility Assistance – Helping clients with mobility challenges, including transferring them safely from bed to wheelchair or assisting with walking.
Companionship – Providing emotional support and companionship to clients, engaging them in conversation and activities to enhance their quality of life.
Household Tasks – Performing light housekeeping duties such as cleaning, laundry, and shopping to maintain a safe and comfortable living environment.
Documentation – Keeping accurate records of care provided, changes in client condition, and any incidents that occur during shifts.
Communication – Collaborating with healthcare professionals, family members, and other caregivers to ensure comprehensive care and support for clients.
Emergency Response – Being prepared to respond to emergencies, including administering first aid and contacting medical services when necessary.
Training and Development – Participating in ongoing training and professional development to stay updated on best practices in care services.

What skills do I need?

A career as a Care Service Employee requires a unique blend of skills that are essential for providing high-quality support to individuals in need. Empathy and compassion are paramount, as these professionals often work with vulnerable populations, including the elderly and those with disabilities. Strong communication skills are also crucial, enabling them to effectively interact with clients, families, and healthcare teams. Additionally, problem-solving abilities and adaptability are important, as care situations can vary widely and may require quick thinking and flexibility in response to changing needs.

Moreover, a solid understanding of health and safety regulations, along with basic medical knowledge, is beneficial for ensuring the well-being of clients. Time management skills are essential for balancing multiple responsibilities, while teamwork and collaboration are vital for working alongside other healthcare professionals. Continuous professional development through training and education is also encouraged, allowing Care Service Employees to stay updated on best practices and enhance their skill set, ultimately leading to better care outcomes for those they serve.

Skills/attributes

Empathy and Compassion
Strong Communication Skills
Patience and Understanding
Attention to Detail
Problem-Solving Skills
Ability to Work Independently and as Part of a Team
Time Management Skills
Physical Stamina and Resilience
Basic First Aid and CPR Knowledge
Respect for Diversity and Cultural Sensitivity
Adaptability and Flexibility
Organisational Skills
Basic Computer Skills
Understanding of Health and Safety Regulations
Willingness to Learn and Develop Skills

Resources

NATIONAL

QLD

VIC

ACT

TAS

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How to Become a Care Service Employee: Australian Careers in Aged Care

What is a Care Service Employee?

Career snapshots For Care Service Employees

What will I do?

What skills do I need?

Skills/attributes

Resources

Career Outcomes