How to Become a Business Systems Manager: Australian Careers in IT

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BSB50120

Diploma of Business (Records and Information Management)

The Diploma of Business (Records and Information Management) (BSB50120) from College for Adult Learning (CAL) will give you key administrative skills and strengthen your ability to manage business information and records efficiently, preparing you to manage resources effectively in any organisation.

Develop essential skills in managing business resources and operational plans, budgets and financial plans. Learn how to develop administrative systems to streamline processes and for effective operational management.

You’ll learn how to:

Implement and manage information management systems to increase efficiency
Develop skills in managing budgets and financial plans to understand the business financial position
Monitor business records systems and records management to ensure information is accurate
Manage daily business operations to ensure the office is operating effectively

The CAL Diploma of Business (Records and Information Management) has received accreditation from the Records and Information Management Professionals Australasia (RIMPA).

Students studying Business Records and Information Management can now receive a free one-year RIMPA Student Membership. As a student member, you’ll have access to resources to support your studies, join programs and events to help you become job-ready, and attend free member-only conventions to build your professional network and learn about specialist Records Management topics.

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Business Administrator, Business Systems Manager, Office Manager, Operations Officer, Records Manager, Records Officer

Price may vary

Part-time: approx 14-16 months; Full-time: approx. 14 months

On this page

What is a Business Systems Manager?

What will I do?

What skills do I need?

Resources

What is a Business Systems Manager?

The role of a Business Systems Manager is pivotal in ensuring that an organisation’s technology systems align with its business goals. These professionals are responsible for overseeing the implementation and management of business software and hardware systems, ensuring that they operate efficiently and effectively. By bridging the gap between IT and business operations, Business Systems Managers play a crucial role in enhancing productivity and driving innovation within their organisations.

In their day-to-day responsibilities, Business Systems Managers engage in a variety of tasks that include analysing business needs, developing strategic plans, and managing budgets. They work closely with various departments to identify areas for improvement and to implement solutions that enhance operational efficiency. This role often involves collaborating with IT teams to ensure that the technology infrastructure supports the organisation’s objectives, while also ensuring compliance with relevant regulations and policies.

Moreover, Business Systems Managers are tasked with leading teams, which may include IT professionals and project managers. They provide guidance and support, fostering a collaborative environment that encourages innovation and problem-solving. By leveraging their expertise in both business processes and technology, they help organisations navigate the complexities of digital transformation, ensuring that systems are not only functional but also strategically aligned with the company’s vision.

Overall, a career as a Business Systems Manager is both rewarding and dynamic, offering opportunities for professional growth and the chance to make a significant impact on an organisation’s success. With the increasing reliance on technology in business, the demand for skilled professionals in this field continues to grow, making it an exciting career choice for those interested in the intersection of business and technology.

Career snapshots For Business Systems Managers

The role of an ICT Business Development Manager is pivotal in identifying and generating new business opportunities within the information and communication technology sector. This position requires a blend of sales acumen and technical knowledge to effectively promote products and services that meet customer needs.

Average Age: 42 years
Gender Distribution: 21% female, 79% male
Average Hours Worked: 43 hours per week (93% work full-time)
Average Salary: AU$100,953 per year
Unemployment Rate: N/A
Number of People Employed: Approximately 4,600
Projected Growth: N/A

As the demand for ICT solutions continues to rise, the role of ICT Business Development Managers is expected to evolve, making it a promising career path for those interested in technology and sales. This position is primarily found in industries such as professional services, telecommunications, and wholesale trade.

Source: ABS, 2021 Census of Population and Housing.

What will I do?

The role of a Business Systems Manager is pivotal in ensuring that an organisation’s technology systems align with its business goals. These professionals are responsible for overseeing the implementation and management of business software and hardware systems, ensuring that they operate efficiently and effectively. They work closely with various departments to identify needs, develop strategies, and implement solutions that enhance productivity and streamline operations. A Business Systems Manager plays a crucial role in bridging the gap between technology and business, making their expertise invaluable in today’s digital landscape.

Determine solutions to business software/hardware system problems – Identify and resolve issues related to the technology systems used within the organisation.
Work with business leaders to determine their business needs – Collaborate with various departments to understand their requirements and translate them into IT system specifications.
Develop strategy and vision for the effective use of information technology systems – Create long-term plans that align IT capabilities with business objectives.
Manage budget and employees on team – Oversee financial resources and lead a team of IT professionals to ensure project success.
Ensure compliance with regulations and policies – Monitor and enforce adherence to relevant laws and internal policies regarding technology use.
Conduct training and support for staff – Provide guidance and training to employees on new systems and technologies to enhance their effectiveness.
Evaluate and implement new technologies – Research and assess emerging technologies that could benefit the organisation.

What skills do I need?

A career as a Business Systems Manager requires a diverse set of skills that blend technical expertise with strong leadership capabilities. Professionals in this role must possess a solid understanding of information technology systems and business processes, enabling them to identify and implement effective solutions that enhance operational efficiency. Key skills include business analysis, project management, and process improvement, which are essential for assessing organisational needs and translating them into actionable IT strategies. Additionally, proficiency in system administration and IT support is crucial for managing the technical aspects of business systems.

Moreover, effective communication and interpersonal skills are vital for collaborating with various stakeholders, including business leaders and IT teams. A Business Systems Manager must be adept at understanding the unique requirements of different departments and ensuring that technology solutions align with overall business objectives. Leadership skills are also important, as this role often involves managing teams and guiding projects to successful completion. Continuous learning and adaptability are essential traits, given the rapidly evolving nature of technology and business environments.

Skills/attributes

Strong analytical skills
Project management expertise
Excellent communication abilities
Leadership and team management
Knowledge of business processes and systems
Problem-solving skills
Understanding of information technology
Budget management experience
Ability to work collaboratively with stakeholders
Adaptability to changing technologies
Strategic planning capabilities
Attention to detail
Experience in process improvement
Knowledge of compliance and regulatory requirements
Ability to train and mentor team members

Resources

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How to Become a Business Systems Manager: Australian Careers in IT

What is a Business Systems Manager?

Career snapshots For Business Systems Managers

What will I do?

What skills do I need?

Skills/attributes

Resources

Career Outcomes