How to Become an Administration Supervisor: Australian Careers in Administration

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BSB40120

Certificate IV in Business

If you’re looking to get qualified and launch your career in the world of business, this online BSB40120 Certificate IV in Business course is the ideal qualification. Offered entirely online by Open Colleges, this course covers the skills and knowledge needed in today’s fast-paced and modern office environment.

Learn how to effectively coordinate business resources, lead a diverse workforce and recruit staff that fit into your company culture. You will also develop a range of key business skills such as pitching products and services, analysing research and writing complex documents.

Upon completion of this course you will walk away with a nationally recognised qualification and the skills to work within a range of companies and business environments.

PLEASE NOTE – Open Colleges is a privately-run RTO, not government-run like a TAFE, so they cannot offer government funding. Please check eligibility requirements before beginning an enrollment with Open Colleges.

Online

Administration Supervisor, Administrative Assistant, Assistant Manager, Business Development Manager, Office Administrator, Project Administrator, reContract Administrator

Price may vary

Self-paced; max 18 months

BSB40120

Certificate IV in Business

Enhance your business career with the skills and knowledge gained in this nationally recognised online BSB40120 Certificate IV in Business (Standard) qualification from Foundation Education.

Designed for students with no prior academic experience, this course is suited for people looking to progress at work, apply for new jobs at higher levels, or formalise existing experience into a recognised qualification. In this course, you’ll build skills and knowledge to help you lead at work, and carve out a path leading towards supervisor and management roles.

You’ll learn how to collaborate effectively and communicate well; how to think critically and innovate at work; how to build business relationships; and how to support yourself and others in the workplace. Delivered entirely online, this course offers flexibility for your lifestyle. Project-based assessments mean your skills are work-tested and ready to support your career growth upon graduation.

If you’re an organised person who likes solving problems, this qualification offers your next step towards an exciting professional career in business.

Please note: This is a fee-for-service program, it is not government funded.

Online

Administration Supervisor, Office Administrator, Office Manager, Personal Assistant, Receptionist, Team Leader

Price may vary

Up to 12 months part-time

BSB40120

Certificate IV in Business (Leadership)

Build practical skills and knowledge for a new leadership role with this online BSB40120 Certificate IV in Business (Leadership) qualification from Foundation Education.

Designed for students with no prior academic experience, this course is suited for people looking to progress at work, apply for new jobs at higher levels, or formalise existing experience into a recognised leadership qualification. With this course, you’ll develop the skills required to work towards senior leadership roles in business, including working as an Operations Manager, Team Leader, or Administration Manager.

You’ll learn how to provide yourself and other staff with personal and professional development; how to lead a team using innovative practice; how to demonstrate leadership and set a strong example in the workplace; how to think critically in a business setting; and how to support the wellbeing of yourself and colleagues at work.

Delivered entirely online, this qualification is flexible to suit your lifestyle. Foundation Education’s dedicated student support team ensures your study experience is well-supported.

Please note: This is a fee-for-service program, it is not government funded.

Online

Administration Supervisor, Business Operations Manager, Line Manager, Office Manager, Operations Manager, Team Leader

Price may vary

Up to 12 months part-time

BSB50120

Diploma of Business

Progress your business leadership career with the skills and experience gained in this online BSB50120 Diploma of Business qualification from Foundation Education.

Designed for students with no prior academic experience, this course is suited for people seeking to accelerate career development and build sought-after business skills. This qualification will equip you with the skills and knowledge required to seek work in senior leadership and management positions across a range of business industries.

You’ll learn how to think critically in the workplace; how to manage business finances and resources; how to develop strong policies and procedures; how to communicate effectively; how to manage and lead teams; how to develop and implement operational plans; and how to use emotional intelligence. This qualification is a work-ready pathway towards your career in leadership.

Delivered entirely online, this course is flexible to suit your lifestyle. Project-based and case study assessments ensure your learning is practical, and Foundation Education’s dedicated student support team ensures your study experience is well-supported.

Please note: This is a fee-for-service program, it is not government funded.

Online

Administration Supervisor, Business Manager, Executive Assistant, Office Manager, Senior Administrator, Small Business Owner, Team Leader

Price may vary

Up to 12 months part-time

BSB50120

Diploma of Business (Operations)

Turn your knack for getting things done into an exciting career in business leadership with this Diploma of Business (Operations) (BSB50120) qualification from Foundation Education.

Designed for people seeking to accelerate their careers, this course provides the core skills and knowledge required to work successfully in business leadership roles. You’ll gain a nationally recognised online qualification and take your next step on a pathway towards working in management.

In this course, you’ll learn how to manage project and operational plans; how to manage business finances and resources; how to develop strong policies and procedures for workplaces; how to use critical thinking at work; and how to develop and lead corporate social responsibility initiatives.

Delivered entirely online, this course is flexible, to suit your lifestyle. Foundation Education’s dedicated student support team is available from enrolment through to graduation to support your learning.

If you’re looking for a career move and want responsibility and opportunity, this qualification is your next career step.

Please note: This is a fee-for-service program, it is not government funded.

Online

Administration Supervisor, Business Development Manager, Business Manager, Business Operations Manager, General Manager, Operations Manager, Project Coordinator, Team Leader

Price may vary

Up to 12 months part-time

BSB40120

Certificate IV in Business (Financial Administration)

Whether you’re looking to start a new career in business administration or have industry experience and want to formalise your skills, this BSB40120 Certificate IV in Business (Financial Administration) qualification from Open Colleges could be a great option. This flexible course, designed to make it easy to fit study in with your current lifestyle, combines the in-demand business administration skills with financial reporting and payroll knowledge to ensure that you become a valuable prospect for business in any sector.

This course will allow you to gain all the relevant business administration and communication skills such as how to build and maintain business relationships, apply various communication strategies to business tasks and write and edit complex business documents, while at the same time teaching you the principles of business financial reporting, processing of financial transactions and management of financial records and establishing and maintaining a payroll system.

Start studying today to give your career the kick-start it needs!

Please note: This is a fee-for-service course, it is not government funded.

Online

Accounts Administrator, Accounts Clerk, Accounts Payable Officer, Accounts Receivable Officer, Accounts Supervisor, Administration Supervisor, Administrative Assistant, Executive Personal Assistant, Office Manager, Payroll Clerk, Payroll Officer, Payroll Supervisor, Senior Accounts Officer

Price may vary

Self-paced, max 18 months

BSB40120

Certificate IV in Business (Administration)

If you are a naturally organised person and are looking to start a career in business administration then this BSB40120 Certificate IV in Business (Administration) qualification from Open Colleges could be a fantastic choice for you. Business activity is on the rise in Australia and outlook for the creation of new clerical roles is great, with 342,000 new roles to be created in the industry by 2025 (Source: Australian Government Job Outlook), so if you’re after an in-demand career this could be an ideal opportunity.

Completing this Certificate IV qualification will enable you to competently perform in any of the many administrative and clerical roles required by the modern businesses. You will gain all the contemporary business administration and communication skills by studying subjects such as how to apply communication strategies in the workplace, build effective business relationships, write complex documents, design and produce complex spreadsheets and how to use digital technologies to collaborate in a work environment.

By the end of this course you will be equipped with all the knowledge you need to become an administration star for any business or organisation, so start studying today!

Please note: This is a fee-for-service course, it is not government funded.

Online

Accounts Administrator, Administration Supervisor, Administrative Assistant, Business Administrator, Business Analyst, Clerical Worker, Office Administrator, reContract Administrator

Price may vary

Self-paced, max 18 months

BSB30120

Certificate III in Business (Records & Information Management)

If you’ve always seen yourself as a good organiser and problem solver, and would like to pursue a career in business administration, then this BSB30120 Certificate III in Business (Records & Information Management) qualification from Open Colleges could be an ideal first step to take.

This course is specifically designed to cater to individuals who lack prior experience but aspire to kick-start their career in records and information management. By enrolling in this course, participants will acquire fundamental skills essential for effectively utilising knowledge management systems, managing records, retrieving information, and honing critical thinking skills. Additionally, this course will also focus on improving workplace communication skills, which are crucial for success in any business sector or branch. This course is delivered 100% online, allowing you to balance study with your lifestyle.

Online

Administration Supervisor, Administrative Assistant, Business Administrator, Office Administrator, Project Administrator, reContract Administrator, Records Assistant, Records Manager, Records Officer

Price may vary

12 months self-paced

BSB30120

Certificate III in Business (Customer Engagement)

If you are good at communication and handling people, and would like to commence a lucrative career in business and business administration, then this BSB30120 Certificate III in Business (Customer Engagement) qualification from Open Colleges could be a great option to get you started.

This comprehensive business administration course is designed to enable you to provide exceptional customer service through effective communication. It will teach you crucial skills such as how to prepare and design business documents and spreadsheets, how to engage in effective workplace communication, how to deliver and monitor a service to customers and how to process customer complaints, and by the end of the course you will become a star customer engagement professional. This course is delivered 100% online, allowing you to balance study with your lifestyle.

Online

Administration Supervisor, Administrative Assistant, Business Administrator, Customer Service Assistant, Customer Service Manager, Customer Support Officer

Price may vary

12 months self-paced

BSB40120

Certificate IV in Business

If you feel that you have a talent for business and would like to pursue a career in this varied and exciting field, then this BSB40120 Certificate IV in Business qualification from GROW Training Group could be an ideal qualification to get you there.

This online business program has been developed in collaboration with industry experts to ensure a comprehensive and current learning experience aligned with industry best practices. Participants will acquire multifaceted business skills, including how to use digital technologies to collaborate in a work environment, how to demonstrate leadership in the workplace and how to design and produce complex text documents, positioning them to excel in supervisory or leadership roles. The curriculum includes elective courses that impart high-demand skills and versatile business acumen, with the flexibility for customisation to suit specific roles or specialised industry programs.

Enrolment period is 24 months. We find our students complete the qualification in varied time frames. It really does depend on your life situation and availability. The program can be completed in a much shorter time – we would recommend aiming at completing 1 unit per month.

This program is delivered in our online learner system. You do not need to come to class, however, you will need to stay connected with your Educator and attend phone and/or web meetings to complete some of the practical components of your course. eLearning allows you the flexibility of completing your course at your own pace, at times to suit work and other life commitments. You can work on your course at anytime, anywhere supported by your industry experienced educator via telephone and email no matter where you are.

Please Note: Grow Training Group operates as a privately managed Registered Training Organisation (RTO), differing from government-run institutions such as a TAFE. Consequently, Grow does not offer government funding.

Blended, Online

Online

Account Director, Account Manager, Administration Supervisor, Business Administrator, Business Advisor, Business Consultant, Business Development Manager, Business Manager, Business Operations Manager, Director, Office Administrator, Office Manager, Small Business Manager

Price may vary

Maximum of 24 months

On this page

What is a Administration Supervisor?

What will I do?

What skills do I need?

Resources

What is a Administration Supervisor?

The role of an Administration Supervisor is pivotal in ensuring the smooth operation of an organisation’s administrative functions. This position involves overseeing the administrative team, coordinating office activities, and implementing efficient processes that enhance productivity. An Administration Supervisor plays a crucial role in maintaining a positive work environment, fostering teamwork, and ensuring that all administrative tasks are executed effectively and efficiently.

In this dynamic position, the Administration Supervisor is responsible for a variety of tasks that contribute to the overall success of the office. They allocate resources, manage schedules, and monitor the performance of administrative staff. This role also involves liaising with other departments to ensure that administrative services align with organisational goals. By setting priorities and standards for office services, the Administration Supervisor helps to create a structured and organised workplace that supports the needs of all employees.

Daily tasks may include managing records and accounts, coordinating personnel activities such as hiring and training, and ensuring compliance with relevant regulations and policies. The Administration Supervisor also plays a key role in problem-solving, addressing any issues that arise within the office environment. Their ability to communicate effectively and lead by example is essential in motivating their team and driving continuous improvement in administrative practices.

Overall, a career as an Administration Supervisor offers a rewarding opportunity to make a significant impact within an organisation. With a focus on leadership, organisation, and communication, this role not only supports the operational backbone of a business but also provides a pathway for professional growth and development in the administrative field.

Career snapshots For Administration Supervisors

The role of an Administration Supervisor is pivotal in managing office operations and ensuring efficient administrative processes. This position typically involves overseeing staff, coordinating office activities, and maintaining compliance with regulations.

Average Age: 47 years
Gender Distribution: 82% female
Hours Worked: Average of 41 hours per week
Median Weekly Earnings: $1,522
Unemployment Rate: Not specified
Employment Numbers: Approximately 132,800 people employed in this role
Projected Growth: Annual employment growth is projected to decline by 2,000 positions

Administration Supervisors are essential in various industries, including construction, professional services, and healthcare. Their responsibilities encompass planning office services, managing human resources, and ensuring compliance with health and safety regulations. As the workforce evolves, the demand for skilled administration professionals remains significant, although the projected decline in growth indicates a competitive job market.

Source: Australian Bureau of Statistics (ABS), Labour Force Survey, 2023.

What will I do?

The role of an Administration Supervisor is pivotal in ensuring the smooth operation of an organisation’s administrative functions. This position involves overseeing office services, managing personnel, and ensuring compliance with regulations, all while fostering a productive work environment. An Administration Supervisor plays a crucial role in coordinating activities, allocating resources, and supporting staff to achieve organisational goals effectively.

Planning and Reviewing Office Services – Contributing to the planning and review of office services, setting priorities, and establishing service standards.
Resource Allocation – Allocating human resources, space, and equipment to optimise office operations.
Work Assignment and Monitoring – Assigning tasks to staff and monitoring their performance to ensure efficiency and productivity.
Records and Accounts Management – Managing the office’s records and accounts, ensuring accurate documentation and financial tracking.
Liaison with Professionals – Coordinating with external professionals to facilitate office business and resolve issues as they arise.
Facility Management – Overseeing physical facilities, ensuring that buildings and equipment are well-maintained and functional.
Compliance Assurance – Ensuring compliance with occupational health and safety regulations and relevant government legislation.
Personnel Activities Coordination – Coordinating personnel activities, including hiring, promotions, performance management, payroll, training, and supervision.

What skills do I need?

To excel as an Administration Supervisor, individuals must possess a diverse set of skills that encompass both technical and interpersonal abilities. Strong organisational skills are essential for managing office resources, setting priorities, and ensuring that administrative systems run smoothly. Proficiency in record-keeping and financial management is also crucial, as supervisors are responsible for overseeing accounts and maintaining compliance with relevant regulations. Additionally, effective communication skills are vital for liaising with staff and external professionals, facilitating problem resolution, and coordinating personnel activities such as hiring and training.

Leadership qualities are equally important, as Administration Supervisors must assign tasks, monitor performance, and motivate their teams to achieve office goals. A keen understanding of occupational health and safety regulations is necessary to ensure a safe working environment. Furthermore, adaptability and problem-solving skills are essential in navigating the dynamic challenges that arise in office management. By cultivating these skills, aspiring Administration Supervisors can position themselves for success in this vital role within any organisation.

Skills/attributes

Strong leadership and management skills
Excellent communication abilities
Organisational and time management skills
Problem-solving and decision-making capabilities
Proficiency in office software and technology
Knowledge of administrative procedures and systems
Ability to manage budgets and financial records
Understanding of human resources practices
Attention to detail and accuracy
Ability to work under pressure and meet deadlines
Strong interpersonal skills for team collaboration
Adaptability to changing environments and priorities
Commitment to compliance with regulations and policies
Experience in project management
Customer service orientation

Resources

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How to Become an Administration Supervisor: Australian Careers in Administration

What is a Administration Supervisor?

Career snapshots For Administration Supervisors

What will I do?

What skills do I need?

Skills/attributes

Resources

Career Outcomes