How to Become an Operations Officer: Australian Careers in Business

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Finance for Non-Finance Managers

Managers and leaders who have an understanding of their organisation’s financial position feel more confident in their business decision-making. This Finance for Non-Finance Managers short course from Australian Institute of Management (AIM) Education and Training introduces all aspects of financial management, from planning through to budget review and reporting on financial outcomes.

This concise course serves as a practical guide, imparting essential skills for analysing financial data and fostering a comprehensive understanding of financial performance. Participants will gain the knowledge necessary to make well-informed fiscal decisions by exploring all facets of financial management, spanning from planning to budget review and reporting on financial outcomes. From financial statements and standards, to implementing and monitoring budgets and managing cash-flow, you will cover over 30 well-structured topics that will enable you to tackle your business finances with confidence.

This is a high-intensity two-day course that can be taken at one of our campuses in Sydney, Melbourne, Brisbane, Adelaide or Canberra, or can be taken online through a virtual workshop.

Classroom, On Campus, Online

ACT, NSW, SA, VIC

Accounts Assistant, Business Administrator, Finance Officer, Office Manager, Operations Manager, Operations Officer

Price may vary

2 Days

BSB50120

Diploma of Business (Operations)

We’re excited to offer students studying the Diploma of Business (Operations) (BSB50120) with the College for Adult Learning a free one-year Australian Institute of Office Professionals (AIOP) Student Membership.

By completing the Diploma of Business (Operations) (BSB50120), you’ll develop key skills in business administration, finance and communication. You’ll strengthen your ability to manage essential business operations, preparing you to move from administrative or technical roles to a leadership role in any business. The course will help you to run day-to-day operations smoothly, understand the various components of a business, and lead your team to success.

After completing the course, you’ll have skills in budgeting and payroll, people management and policy development, as well as the ability to manage all business resources, which will support you in a wide range of business roles.

You’ll develop skills in:

Budgeting and payroll
People management skills
Policy development skills
Skills to manage business operational plans
The ability to manage the recruitment and onboarding of new staff
Skills in developing, implementing and managing administration systems

Online and self-paced. This means you can choose to study on a more intense time schedule, or just fit it around your lifestyle when you can.

We provide engaging tutorials, industry-relevant assessments and work-ready learning outcomes.

Online

Business Operations Manager, General Manager, Office Manager, Operations Manager, Operations Officer

Price may vary

Part-time: 16-18 months, Full-time: 14 months, Maximum: 24 months

BSB40120

Certificate IV in Business (Business Administration)

Enhance your career prospects with a nationally recognised business qualification earned from home with this online BSB40120 Certificate IV in Business (Business Administration) course from Foundation Education.

Designed for students with no prior academic experience, this qualification is suited for people looking to progress at work, apply for new jobs at higher levels, or formalise existing experience into a recognised qualification. In this course, you’ll build skills and knowledge to advance your career towards supervisor and administrator roles.

You’ll learn how to manage human resources and business information; how to execute projects; how to think critically in a business setting; and how to support both yourself and colleagues at work.

Delivered entirely online, this course is flexible to suit your lifestyle. Students have up to 12 months to complete it, and Foundation Education’s on-hand student support team will help make studying easy.

If you’re a natural problem-solver with a knack for organisation and a goal to grow your career, this qualification is your next step.

Please note: This is a fee-for-service program, it is not government funded.

Online

Executive Assistant, Office Manager, Operations Officer, Receptionist

Price may vary

Up to 12 months part-time

BSB50120

Diploma of Business (Records and Information Management)

The Diploma of Business (Records and Information Management) (BSB50120) from College for Adult Learning (CAL) will give you key administrative skills and strengthen your ability to manage business information and records efficiently, preparing you to manage resources effectively in any organisation.

Develop essential skills in managing business resources and operational plans, budgets and financial plans. Learn how to develop administrative systems to streamline processes and for effective operational management.

You’ll learn how to:

Implement and manage information management systems to increase efficiency
Develop skills in managing budgets and financial plans to understand the business financial position
Monitor business records systems and records management to ensure information is accurate
Manage daily business operations to ensure the office is operating effectively

The CAL Diploma of Business (Records and Information Management) has received accreditation from the Records and Information Management Professionals Australasia (RIMPA).

Students studying Business Records and Information Management can now receive a free one-year RIMPA Student Membership. As a student member, you’ll have access to resources to support your studies, join programs and events to help you become job-ready, and attend free member-only conventions to build your professional network and learn about specialist Records Management topics.

Online

Business Administrator, Business Systems Manager, Office Manager, Operations Officer, Records Manager, Records Officer

Price may vary

Part-time: approx 14-16 months; Full-time: approx. 14 months

On this page

What is a Operations Officer?

What will I do?

What skills do I need?

Resources

What is a Operations Officer?

The role of an Operations Officer is pivotal in ensuring that an organisation runs smoothly and efficiently. These professionals are responsible for overseeing various operational processes, which can include managing resources, coordinating activities, and implementing policies that enhance productivity. They play a crucial role in bridging the gap between different departments, ensuring that communication flows seamlessly and that everyone is aligned with the organisation’s goals. This career is ideal for individuals who thrive in dynamic environments and enjoy problem-solving while contributing to the overall success of their organisation.

Operations Officers are tasked with a variety of responsibilities that require a blend of analytical and interpersonal skills. They often analyse operational data to identify areas for improvement, develop strategies to enhance efficiency, and monitor the implementation of these strategies. Additionally, they may be involved in budgeting and financial planning, ensuring that resources are allocated effectively. Their role also includes liaising with stakeholders, managing projects, and ensuring compliance with relevant regulations and standards, which adds a layer of complexity and excitement to their daily tasks.

Common tasks for an Operations Officer can vary widely depending on the industry and specific organisation. They may conduct regular assessments of operational processes, prepare reports for management, and facilitate training sessions for staff to ensure everyone is equipped with the necessary skills and knowledge. Furthermore, they often lead initiatives aimed at improving workplace safety and enhancing employee satisfaction, making their role not only about efficiency but also about fostering a positive work environment.

Overall, a career as an Operations Officer offers a rewarding opportunity to make a significant impact within an organisation. With the right skills and a proactive approach, individuals in this role can drive meaningful change, contribute to strategic decision-making, and enjoy a fulfilling career path that opens doors to various advancement opportunities. This position is perfect for those who are passionate about operational excellence and are eager to play a key role in shaping the future of their organisation.

Career snapshots For Operations Officers

Customs Officers play a vital role in administering and enforcing customs legislation, ensuring the control of overseas passengers, cargo, and related activities. This career is essential for maintaining national security and facilitating international trade.

Average Age: 45 years
Gender Distribution: 48% female
Hours Worked: Average of 41 hours per week, with 79% working full-time
Employment Numbers: Approximately 970 Customs Officers are currently employed
Projected Growth: Employment growth data is not available
Unemployment Rate: Specific unemployment rates for this role are not provided

Customs Officers are primarily employed in the Public Administration and Safety sector, as well as in Transport, Postal, and Warehousing industries. This role requires a keen eye for detail and the ability to enforce regulations effectively.

For those considering a career as a Customs Officer, it is important to note that registration or licensing may be required, and educational qualifications can vary among individuals in this field.

Source: ABS, 2021 Census of Population and Housing.

What will I do?

An Operations Officer plays a crucial role in ensuring the smooth functioning of an organisation’s operations. They are responsible for overseeing various processes, managing resources, and implementing strategies to enhance efficiency and productivity. This position requires a blend of analytical skills, attention to detail, and effective communication to coordinate activities across different departments. Daily tasks may vary, but they typically involve monitoring operations, managing staff, and ensuring compliance with regulations.

Monitor daily operations – Ensure that all processes run smoothly and efficiently, addressing any issues that arise.
Manage resources – Allocate and oversee the use of resources, including staff, equipment, and materials, to optimise productivity.
Implement operational strategies – Develop and execute strategies to improve operational efficiency and effectiveness.
Conduct performance evaluations – Assess the performance of staff and operations, providing feedback and recommendations for improvement.
Ensure compliance – Monitor adherence to company policies, industry regulations, and safety standards.
Prepare reports – Compile and analyse data to create reports on operational performance and present findings to management.
Coordinate with other departments – Collaborate with various teams to ensure alignment and support for operational goals.
Train staff – Provide training and support to employees to enhance their skills and knowledge related to operational processes.
Manage budgets – Oversee operational budgets, ensuring that expenditures align with financial goals.
Identify improvement opportunities – Continuously assess operations to identify areas for improvement and implement necessary changes.

What skills do I need?

A career as an Operations Officer requires a diverse set of skills that are essential for ensuring the smooth functioning of an organisation. Strong analytical abilities are crucial, as these professionals must assess operational processes, identify inefficiencies, and implement improvements. Excellent communication skills are also vital, enabling them to collaborate effectively with various teams and stakeholders. Additionally, proficiency in project management and organisational skills is necessary to oversee multiple tasks and ensure that projects are completed on time and within budget.

Furthermore, an Operations Officer should possess a solid understanding of relevant regulations and compliance standards, particularly in industries such as government, logistics, and finance. Adaptability and problem-solving skills are equally important, as they often face unexpected challenges that require quick and effective solutions. Lastly, a background in data analysis and familiarity with operational software can significantly enhance their ability to make informed decisions that drive operational success.

Skills/attributes

Strong analytical skills
Excellent communication abilities
Attention to detail
Problem-solving skills
Ability to work under pressure
Teamwork and collaboration
Time management skills
Knowledge of regulatory compliance
Proficiency in data analysis and reporting
Adaptability and flexibility
Leadership qualities
Customer service orientation
Technical proficiency in relevant software
Understanding of operational processes
Ability to manage multiple tasks simultaneously

Resources

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VIC

ACT

TAS

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How to Become an Operations Officer: Australian Careers in Business

What is a Operations Officer?

Career snapshots For Operations Officers

What will I do?

What skills do I need?

Skills/attributes

Resources

Career Outcomes