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How to Become a Community Centre Manager: Australian Careers in Community Development

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CHC42021

Certificate IV in Community Services

If you possess a genuine passion for facilitating positive transformations in individuals’ lives, enhancing their self-sufficiency and overall well-being, then this CHC42021 Certificate IV in Community Services qualification from GROW Training Group could be just the qualification you’re after.

Professionals in the field of Community Services offer invaluable support, advocacy, and interventions to clients, whether on an individual basis, within group settings, or within broader community contexts, encompassing a diverse spectrum of services. This program equips you with the skills necessary to assume diverse roles within the community sector, enabling you to make a meaningful impact on the well-being of others. This qualification is a prerequisite for community service professionals engaged in the design and delivery of person-centered services to both individuals and groups. As a member of the Community Service workforce, your primary goal is to provide effective care to the community as a whole, as well as its individual constituents, with the ultimate aim of fostering positive life changes.

It also involves a mandatory 40 hours of supervised work placement designed to give you the industry real world experience.

Enrolment period is 24 months. We find our students complete the qualification in varied time frames. It really does depend on your life situation and availability. The program can be completed in a much shorter time – we would recommend aiming at completing 1 unit per month.

This program is delivered in our online learner system. You do not need to come to class, however, you will need to stay connected with your Educator and attend phone and/or web meetings to complete some of the practical components of your course. eLearning allows you the flexibility of completing your course at your own pace, at times to suit work and other life commitments. You can work on your course at anytime, anywhere supported by your industry experienced educator via telephone and email no matter where you are.

Please Note: Grow Training Group operates as a privately managed Registered Training Organisation (RTO), differing from government-run institutions such as a TAFE. Consequently, Grow does not offer government funding.

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On this page

What is a Community Centre Manager?

What will I do?

What skills do I need?

Resources

What is a Community Centre Manager?

The role of a Community Centre Manager is both rewarding and impactful, as it involves overseeing the operations of community centres that serve as vital hubs for local residents. These managers are responsible for creating a welcoming environment where individuals can access various services, participate in programs, and engage with their community. They play a crucial role in fostering social connections and enhancing the quality of life for community members, making this career a fulfilling choice for those passionate about community development.

Community Centre Managers have a diverse range of responsibilities that include planning and implementing programs that cater to the needs of the community. They coordinate activities, manage budgets, and ensure that facilities are well-maintained and accessible. Additionally, they liaise with local organisations, government bodies, and community members to identify needs and develop initiatives that promote inclusivity and engagement. This role requires strong leadership skills, as managers often supervise staff and volunteers, guiding them to deliver high-quality services and programs.

Common tasks for a Community Centre Manager include developing schedules for events, managing resources, and evaluating the effectiveness of programs. They also handle administrative duties such as preparing reports, maintaining records, and ensuring compliance with relevant regulations. By fostering partnerships with other community organisations, they can enhance the services offered and create a more integrated approach to community support. This collaborative aspect of the role is essential for building a strong network that benefits all community members.

Overall, a career as a Community Centre Manager is an excellent opportunity for individuals who are dedicated to making a positive difference in their communities. With a focus on service delivery, community engagement, and program development, this role not only offers a chance to lead and inspire but also to witness the tangible impact of one’s efforts on the lives of others. For those looking to contribute to the social fabric of their community, this career path is both meaningful and rewarding.

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Career snapshots For Community Centre Managers

The role of a Community Centre Manager is vital in overseeing the operations of community centres, ensuring that programs and services meet the needs of the local population. This position typically attracts individuals who are passionate about community welfare and social services.

  • Average Age: 47 years
  • Gender Distribution: 73% female
  • Hours Worked: Average of 41 hours per week, with 84% working full-time
  • Employment Numbers: Approximately 1,400 individuals are employed in this role
  • Projected Growth: Annual employment growth is currently not specified
  • Unemployment Rate: Specific unemployment rates for this role are not provided

Community Centre Managers play a crucial role in managing health and welfare programs, liaising with various stakeholders, and ensuring the effective delivery of services. Their work is essential in fostering community engagement and support.

Source: ABS, 2021 Census of Population and Housing.

What will I do?

A Community Centre Manager plays a vital role in fostering community engagement and support through the effective management of community centres. This position involves overseeing various programs and services that cater to the needs of the local population, ensuring that resources are allocated efficiently and that the centre operates smoothly. The manager is responsible for creating a welcoming environment that promotes social interaction, learning, and well-being among community members.

  • Overall Direction – Provides overall direction and management for the community centre, ensuring alignment with community needs and organisational goals.
  • Program Coordination – Co-ordinates and administers health, welfare, and recreational programs to support community engagement.
  • Resource Monitoring – Monitors and evaluates resources devoted to community services, ensuring effective use of facilities and programs.
  • Administrative Operations – Controls administrative operations, including budget planning, report preparation, and expenditure management.
  • Stakeholder Liaison – Liaises with other health and welfare providers, boards, and funding bodies to enhance service co-operation and coordination.
  • Representation – Represents the organisation in negotiations, conventions, seminars, public hearings, and forums to advocate for community needs.
  • Staff Management – Oversees the selection, training, and supervision of staff to ensure high-quality service delivery.

What skills do I need?

A career as a Community Centre Manager requires a diverse set of skills that blend leadership, communication, and organisational abilities. Effective managers must possess strong interpersonal skills to engage with community members, staff, and stakeholders, fostering a welcoming environment. They should be adept at coordinating various programs and services, ensuring that the centre meets the needs of the community it serves. Additionally, financial management skills are essential, as they are responsible for budget planning and resource allocation to maintain the centre’s operations.

Moreover, a Community Centre Manager should have a solid understanding of community development principles and the ability to evaluate the effectiveness of programs. This role often involves liaising with other service providers and government agencies, making networking and negotiation skills crucial. A background in social services or community development, along with relevant qualifications, can significantly enhance a candidate’s prospects in this rewarding field.

Skills/attributes

  • Leadership and management skills
  • Strong communication abilities
  • Organisational skills
  • Budgeting and financial management
  • Problem-solving skills
  • Knowledge of community services and welfare programs
  • Ability to work collaboratively with diverse groups
  • Staff recruitment and training expertise
  • Conflict resolution skills
  • Understanding of health and safety regulations
  • Event planning and coordination
  • Networking and relationship-building skills
  • Adaptability and flexibility
  • Empathy and cultural sensitivity
  • Strategic planning and evaluation skills

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